.workspace-shell{background:#f5f7f6;grid-template-columns:250px minmax(0,1fr);min-height:100vh;display:grid}.brand,.connection-label,.operator-menu,.sidebar-status>div,.state-progress,.empty-panel{align-items:center;display:flex}.brand{gap:12px}.brand-mark{object-fit:contain;border-radius:11px;flex:none;width:42px;height:42px;display:block}.brand p,.brand span{margin:0}.brand p{color:#f6fbf9;font-size:15px;font-weight:750}.brand div>span{color:#81958f;font-size:12px}.sidebar{color:#d9e5e1;background:radial-gradient(circle at 10% 90%,#266c5a38,#0000 34%),#0a1714;flex-direction:column;height:100vh;padding:24px 18px;display:flex;position:sticky;top:0}.sidebar-brand{padding:0 8px 28px}@media (width>=561px){.sidebar{overscroll-behavior-y:contain;overflow-y:auto}.sidebar>*{flex-shrink:0}}.sidebar nav{gap:5px;display:grid}.sidebar nav a{color:#8fa19c;border-radius:10px;align-items:center;gap:12px;padding:11px 12px;font-size:14px;font-weight:620;text-decoration:none;transition:color .14s,background .14s;display:flex}.nav-marker{border:1px solid #506760;border-radius:3px;width:8px;height:8px}.nav-attention-count{color:#fff;background:#b82e27;border-radius:999px;place-items:center;min-width:22px;height:22px;margin-left:auto;padding:0 6px;font-size:10px;font-weight:850;display:grid}.attention-banner{color:#6e2723;background:#fff2f1;border-bottom:1px solid #ecc5c2;align-items:center;gap:12px;padding:12px 28px;text-decoration:none;display:flex}.attention-banner strong{font-size:13px}.attention-banner span{color:#8a5b57;font-size:12px}.attention-banner span:last-child{color:#a92822;margin-left:auto;font-weight:800}.escalation-context-banner{color:#6e2723;background:#fff2f1;border:1px solid #ecc5c2;border-radius:12px;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px;padding:14px 18px;display:flex}.escalation-context-banner p{margin:0 0 4px;font-size:13px;line-height:1.45}.escalation-context-banner p:last-child{margin-bottom:0}.escalation-context-banner strong{color:#a92822}.escalation-context-banner>span{color:#8a5b57;white-space:nowrap;flex-shrink:0;font-size:12px;font-weight:700}.topbar-alert-indicator{color:#8f211c;background:#fff0ef;border:1px solid #e3aaa6;border-radius:999px;justify-content:center;align-items:center;gap:7px;min-width:42px;height:34px;margin-left:auto;margin-right:18px;padding:0 10px;font-size:12px;font-weight:850;text-decoration:none;display:inline-flex}.topbar-alert-indicator>span{color:#fff;background:#b82e27;border-radius:50%;place-items:center;width:17px;height:17px;font-size:11px;display:grid}.queue-alert-strip{background:#fff8e9;border-bottom:1px solid #ead8b8;align-items:center;gap:14px;min-height:66px;padding:10px 28px;display:flex}.queue-alert-strip.critical{background:#fff1f0;border-bottom-color:#ebbbb7}.queue-alert-symbol{color:#fff;background:#9b7430;border-radius:50%;flex:none;place-items:center;width:30px;height:30px;font-size:16px;font-weight:900;display:grid}.queue-alert-strip.critical .queue-alert-symbol{background:#b82e27}.queue-alert-copy{gap:2px;display:grid}.queue-alert-copy strong{color:#4a3720;font-size:13px}.queue-alert-copy span{color:#7f6d54;font-size:11px}.queue-alert-strip nav{gap:8px;margin-left:auto;display:flex}.queue-alert-strip nav a{color:#72551e;background:#ffffffb8;border:1px solid #dbc89f;border-radius:8px;align-items:center;gap:7px;padding:8px 10px;font-size:11px;font-weight:800;text-decoration:none;display:inline-flex}.queue-alert-strip.critical nav a{color:#97251f;border-color:#e2aaa6}.nav-short-label{display:none}.sidebar-status{border-top:1px solid #21352f;margin-top:auto;padding:17px 14px 4px}.sidebar-status>div{color:#b5c8c1;gap:9px;font-size:13px}.sidebar-status p{color:#667b74;text-transform:uppercase;margin:10px 0 0 17px;font-size:11px}.sidebar-status strong{color:#e4c685;font-weight:750}.status-dot{background:#9b7358;border-radius:50%;flex:none;width:7px;height:7px;box-shadow:0 0 0 4px #9b73581f}.status-dot.ready{background:#66d3b2;box-shadow:0 0 0 4px #66d3b21f}.workspace-main{min-width:0}.workspace-topbar{-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#ffffffd1;border-bottom:1px solid #e0e6e3;justify-content:space-between;align-items:center;height:76px;padding:0 42px;display:flex}.connection-label{color:#66736e;gap:9px;font-size:12px;font-weight:650}.operator-menu{gap:10px}.operator-menu>div{text-align:right;display:grid}.operator-menu strong{color:#1a2823;font-size:13px}.operator-menu span{color:#82908b;text-transform:capitalize;font-size:11px}.operator-avatar{background:#e9f5f1;border:1px solid #d4dfdb;border-radius:50%;place-items:center;width:36px;height:36px;font-weight:800;display:grid;color:#1f5144!important;font-size:13px!important}.operator-menu button{color:#72807b;cursor:pointer;background:0 0;border:0;padding:6px 8px;font-size:11px}.page-content{width:min(1180px,100% - 84px);margin:0 auto;padding:62px 0}.page-header{max-width:780px}.page-eyebrow{color:#28896e;letter-spacing:.12em;text-transform:uppercase;margin:0 0 12px;font-size:11px;font-weight:800}.page-header h1,.state-card h1{color:#17241f;letter-spacing:-.045em;margin:0;font-size:clamp(34px,4vw,52px);line-height:1.05}.page-header>p:last-child{color:#68746f;max-width:660px;margin:18px 0 0;font-size:16px;line-height:1.6}.empty-panel{background:#fff;border:1px dashed #cbd6d2;border-radius:18px;gap:24px;min-height:230px;margin-top:44px;padding:36px}.empty-icon{color:#2b6e5d;background:#eaf5f1;border-radius:16px;flex:none;place-items:center;width:54px;height:54px;font-size:13px;font-weight:800;display:grid}.empty-panel h2{color:#26332e;letter-spacing:-.02em;margin:0;font-size:18px}.empty-panel p{color:#79857f;margin:8px 0 0;font-size:14px;line-height:1.55}.overview-header{justify-content:space-between;align-items:flex-end;gap:36px;max-width:none;display:flex}.overview-header>div:first-child{max-width:720px}.command-center-hero{color:#fff;background:linear-gradient(115deg,#09090bf5,#160d0eeb),#0b0b0d;border:1px solid #303034;border-radius:24px;grid-template-columns:minmax(0,1.15fr) minmax(300px,.85fr);align-items:center;gap:30px;min-height:440px;padding:46px;display:grid;position:relative;overflow:hidden;box-shadow:0 28px 70px #140a0a2e,inset 0 0 0 1px #ffffff08}.command-center-hero:before{content:"";pointer-events:none;background:radial-gradient(circle,#c9302833,#0000 66%);border-radius:50%;width:520px;height:520px;position:absolute;top:-210px;right:-170px}.command-center-hero:after{content:"";opacity:.8;background:linear-gradient(90deg,#0000,#c93028 45%,#0000);height:2px;position:absolute;bottom:0;left:0;right:0}.command-center-copy{z-index:1;max-width:650px;position:relative}.command-center-eyebrow{color:#ef7770;letter-spacing:.16em;text-transform:uppercase;align-items:center;gap:10px;margin:0 0 18px;font-size:10px;font-weight:850;display:flex}.command-center-eyebrow>span{background:#e6443b;border-radius:50%;width:8px;height:8px;box-shadow:0 0 18px #e6443be6}.command-center-copy h1{letter-spacing:-.055em;max-width:660px;margin:0;font-size:clamp(38px,5vw,68px);line-height:.98}.command-center-copy>p:not(.command-center-eyebrow){color:#aaaab0;max-width:580px;margin:22px 0 0;font-size:14px;line-height:1.65}.command-time-saved{gap:4px;margin-top:26px;display:grid}.command-time-saved strong{color:#fff;letter-spacing:-.035em;font-size:28px}.command-time-saved>span{color:#d0d0d3;font-size:10px;font-weight:750}.command-time-saved small{color:#6f6f75;font-size:8px}.command-center-status{background:#ffffff0a;border:1px solid #343438;border-radius:10px;align-items:center;gap:11px;margin-top:28px;padding:11px 14px;display:inline-flex}.command-center-status>div{gap:3px;display:grid}.command-center-status strong{color:#f1f1f2;font-size:10px}.command-center-status span:last-child{color:#77777d;font-size:8px}.command-pulse{background:#54d6aa;border-radius:50%;width:9px;height:9px;animation:2.6s ease-in-out infinite command-pulse;box-shadow:0 0 0 6px #54d6aa17}.command-core{z-index:1;aspect-ratio:1;place-items:center;width:min(100%,330px);margin:0 auto;display:grid;position:relative}.command-sonar{z-index:1;aspect-ratio:1;background:radial-gradient(circle,#c930281f,#0000 64%),#0d0d0f;border:1px solid #492725;border-radius:50%;width:min(100%,350px);margin:0 auto;position:relative;overflow:hidden;box-shadow:0 0 0 14px #c9302808,0 0 70px #c9302830}.sonar-grid{border-radius:inherit;background:linear-gradient(90deg,#0000 49.8%,#e5473e2b 50%,#0000 50.2%),linear-gradient(#0000 49.8%,#e5473e2b 50%,#0000 50.2%);position:absolute;inset:0}.sonar-ring{border:1px solid #e5473e33;border-radius:50%;position:absolute}.sonar-ring-one{inset:22%}.sonar-ring-two{inset:39%}.sonar-sweep{transform-origin:0 100%;background:conic-gradient(from 270deg at 0 100%,#e5473e57,#e5473e12 18%,#0000 32%);width:50%;height:50%;animation:5.5s linear infinite sonar-scan;position:absolute;top:0;left:50%}.sonar-contact{z-index:2;background:#e4473e;border-radius:50%;width:9px;height:9px;animation:3.4s ease-out infinite sonar-contact-ping;position:absolute;box-shadow:0 0 14px #e4473ec7}.sonar-contact span{color:#da7771;letter-spacing:.1em;background:#161416;border:1px solid #4b2827;border-radius:999px;padding:4px 7px;font-size:6px;font-weight:850;position:absolute;transform:translate(10px,-45%)}.sonar-contact-one{top:23%;left:67%}.sonar-contact-two{animation-delay:-1.1s;top:59%;left:27%}.sonar-contact-three{animation-delay:-2.2s;top:71%;left:72%}.sonar-shark-fin{z-index:3;color:#fff;filter:drop-shadow(0 0 18px #c9302873);width:75px;height:75px;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}.sonar-shark-fin path{fill:currentColor}.sonar-caption{z-index:3;text-align:center;place-items:center;gap:3px;display:grid;position:absolute;bottom:12%;left:0;right:0}.sonar-caption strong{color:#fff;font-size:18px}.sonar-caption span{color:#77777d;letter-spacing:.08em;text-transform:uppercase;font-size:7px;font-weight:750}.command-orbit{border:1px solid #e5473e3d;border-radius:50%;position:absolute}.orbit-one{border-style:dashed;width:92%;height:92%;animation:28s linear infinite command-spin}.orbit-two{border-color:#ffffff1a;width:69%;height:69%;box-shadow:0 0 50px #c930281f}.orbit-three{border-color:#e5473e73;width:47%;height:47%;animation:18s linear infinite command-spin-reverse}.command-core-center{color:#fff;letter-spacing:-.1em;background:radial-gradient(circle at 50% 35%,#26262a,#111113 72%);border:1px solid #56302f;border-radius:50%;grid-template-columns:repeat(2,auto);place-content:center;width:105px;height:105px;font-size:24px;font-weight:900;display:grid;box-shadow:0 0 0 9px #c930280f,0 0 60px #c930284d}.command-core-center span:nth-child(2){color:#e23d34}.command-core-center small{color:#75757b;letter-spacing:.22em;text-align:center;grid-column:1/-1;margin-top:3px;font-size:6px}.command-signal{color:#da7771;letter-spacing:.1em;background:#161416;border:1px solid #4b2827;border-radius:999px;place-items:center;min-width:44px;min-height:24px;padding:5px 8px;font-size:6px;font-weight:850;display:grid;position:absolute;box-shadow:0 6px 18px #00000047}.signal-facebook{top:15%;right:6%}.signal-sms{bottom:12%;right:17%}.signal-email{bottom:26%;left:3%}.command-value-flow{z-index:1;border-top:1px solid #2d2d31;grid-column:1/-1;grid-template-columns:1fr auto 1fr auto 1fr;align-items:center;gap:18px;padding-top:25px;display:grid;position:relative}.command-value-flow article{min-width:0}.command-value-flow article>span{color:#bf5a54;letter-spacing:.12em;text-transform:uppercase;font-size:7px;font-weight:850}.command-value-flow strong{color:#fff;margin-top:5px;font-size:28px;line-height:1;display:block}.command-value-flow p{color:#838389;margin:5px 0 0;font-size:8px}.command-value-flow>i{color:#58302e;font-size:17px;font-style:normal}@keyframes command-pulse{0%,to{opacity:.72;transform:scale(.9)}50%{opacity:1;transform:scale(1.08)}}@keyframes command-spin{to{transform:rotate(360deg)}}@keyframes command-spin-reverse{to{transform:rotate(-360deg)}}@keyframes sonar-scan{to{transform:rotate(360deg)}}@keyframes sonar-contact-ping{0%{box-shadow:0 0 14px #e4473ec7,0 0 #e4473e61}72%,to{box-shadow:0 0 14px #e4473ec7,0 0 0 20px #e4473e00}}.mode-banner{background:#fff9ea;border:1px solid #d8c79d;border-radius:14px;width:min(280px,100%);padding:18px 20px}.mode-banner span,.mode-banner strong,.mode-banner p{display:block}.mode-banner span{color:#80704d;letter-spacing:.1em;text-transform:uppercase;font-size:10px;font-weight:800}.mode-banner strong{color:#7a4f16;text-transform:uppercase;margin-top:4px;font-size:24px}.mode-banner p{color:#8d754d;margin:5px 0 0;font-size:11px;line-height:1.45}.mode-banner.approval{background:#edf8f4;border-color:#b8d6cd}.mode-banner.shadow{background:#f1f6fa;border-color:#c4d3df}.mode-banner.auto{background:#fff0eb;border-color:#e2b6a8}.conversion-panel{background:#fff;border:1px solid #dee6e3;border-radius:16px;margin-top:18px;padding:25px}.conversion-state{color:#66736e;font-size:12px;font-weight:700}.conversion-state.error{color:#94352f;background:#fff4f3}.conversion-heading{justify-content:space-between;align-items:flex-start;gap:20px;display:flex}.conversion-heading h2{color:#24342e;margin:3px 0 5px;font-size:22px}.conversion-heading p:last-child{color:#77827e;margin:0;font-size:11px}.conversion-heading>span{color:#30735f;letter-spacing:.06em;text-transform:uppercase;background:#edf7f3;border-radius:999px;padding:7px 10px;font-size:11px;font-weight:800}.conversion-funnel{grid-template-columns:repeat(5,minmax(0,1fr));gap:9px;margin-top:22px;display:grid}.conversion-funnel article{background:linear-gradient(145deg,#fbfcfc,#f3f7f5);border:1px solid #e2e9e6;border-radius:12px;min-width:0;padding:15px}.conversion-step-heading{justify-content:space-between;align-items:center;gap:10px;display:flex}.conversion-step-heading>span{color:#b92e27;letter-spacing:.12em;font-size:11px;font-weight:900}.conversion-step-heading>strong{color:#1e463a;letter-spacing:-.04em;font-size:26px}.conversion-funnel h3{color:#35453f;min-height:32px;margin:8px 0 12px;font-size:12px}.conversion-rate{background:#dfe8e4;border-radius:999px;height:5px;overflow:hidden}.conversion-rate i{border-radius:inherit;background:linear-gradient(90deg,#b82e27,#dc6b53);height:100%;display:block}.conversion-funnel article>p{color:#71807a;margin:7px 0 12px;font-size:9px;font-weight:750}.conversion-funnel dl{gap:7px;margin:0;display:grid}.conversion-funnel dl>div{min-width:0}.conversion-funnel dt{color:#8a9591;letter-spacing:.08em;text-transform:uppercase;font-size:7px;font-weight:850}.conversion-funnel dd{color:#53635d;text-overflow:ellipsis;white-space:nowrap;margin:2px 0 0;font-size:8px;font-weight:700;overflow:hidden}.conversion-footnote{color:#8a9591;margin:14px 0 0;font-size:9px}.metric-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:34px;display:grid}.metric-card,.overview-panel,.overview-state{background:#fff;border:1px solid #dee6e3;border-radius:16px}.metric-card{padding:21px}.metric-card>p{color:#66736e;margin:0;font-size:12px;font-weight:700}.metric-card>strong{color:#1b2c26;letter-spacing:-.04em;margin:10px 0 18px;font-size:38px;display:block}.metric-card.warning{border-top:3px solid #d5af59}.metric-card.critical{border-top:3px solid #c6705f}.overview-link{color:#287b65;align-items:center;gap:8px;font-size:11px;font-weight:800;text-decoration:none;display:inline-flex}.overview-detail-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-top:18px;display:grid}.overview-queue-section{margin-top:34px}.overview-section-heading h2{color:#1b2c26;margin:4px 0 6px;font-size:25px}.overview-section-heading>p:last-child{color:#77827e;margin:0;font-size:11px}.overview-queue-section .metric-grid{margin-top:18px}.overview-panel{min-width:0;padding:25px}.sends-panel{grid-row:span 2}.panel-heading{justify-content:space-between;align-items:flex-start;gap:20px;display:flex}.panel-heading h2{color:#24342e;margin:0;font-size:20px}.panel-heading>strong{color:#1c5042;font-size:32px}.channel-grid{grid-template-columns:1.5fr 1fr 1fr;gap:10px;margin-top:30px;display:grid}.channel-grid>div{background:#f3f6f5;border-radius:12px;min-height:122px;padding:16px}.channel-grid span,.channel-grid strong,.channel-grid small{display:block}.channel-grid span{color:#69756f;font-size:11px;font-weight:700}.channel-grid strong{color:#25352f;margin-top:12px;font-size:31px}.channel-grid small{color:#4e8b79;letter-spacing:.08em;text-transform:uppercase;margin-top:10px;font-size:9px;font-weight:800}.channel-grid .channel-primary{color:#eafaf5;background:#163f34}.mode-breakdown{flex-wrap:wrap;gap:8px;margin-top:12px;display:flex}.mode-breakdown span{color:#617069;background:#edf2f0;border-radius:999px;padding:7px 10px;font-size:10px;font-weight:700}.panel-footnote{color:#87928e;margin:18px 0 0;font-size:10px}.signal-list{margin-top:20px}.signal-row{border-top:1px solid #edf1ef;justify-content:space-between;align-items:center;gap:20px;padding:12px 0;display:flex}.signal-row span{color:#69756f;font-size:11px}.signal-row strong{color:#293a33;text-align:right;font-size:11px}.configuration-panel dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:20px 0 0;display:grid}.configuration-panel dl>div{background:#f5f7f6;border-radius:10px;min-width:0;padding:12px}.configuration-panel dt{color:#87928e;letter-spacing:.08em;text-transform:uppercase;font-size:9px;font-weight:800}.configuration-panel dd{color:#31423b;text-overflow:ellipsis;white-space:nowrap;margin:5px 0 0;font-size:11px;font-weight:700;overflow:hidden}.overview-state{color:#63716b;justify-content:center;align-items:center;gap:12px;min-height:180px;padding:28px;font-size:13px;font-weight:700;display:flex}.overview-state.error{color:#873f34;background:#fff7f5}.overview-state.error p{margin:4px 0 0;font-weight:500}.inbox-header{max-width:760px}.inbox-tabs{border-bottom:1px solid #dce4e1;gap:4px;margin-top:34px;display:flex;overflow-x:auto}.inbox-tabs a{color:#78847f;white-space:nowrap;border-bottom:2px solid #0000;align-items:center;gap:7px;padding:12px 15px;font-size:11px;font-weight:750;text-decoration:none;display:inline-flex}.inbox-tabs a>strong{color:#fff;background:#c93028;border-radius:999px;place-items:center;min-width:21px;height:21px;padding:0 6px;font-size:9px;font-weight:850;line-height:1;display:inline-grid}.inbox-tabs a>strong.zero{color:#367663;background:#e1f2ec}.inbox-zero{color:#245c4e;background:#eff9f5;border:1px solid #cbe5dc;border-radius:12px;align-items:center;gap:11px;margin-top:14px;padding:13px 16px;display:flex}.inbox-zero>span{color:#fff;background:#3a8b73;border-radius:50%;place-items:center;width:28px;height:28px;font-weight:900;display:grid}.inbox-zero>div{gap:2px;display:grid}.inbox-zero strong{font-size:12px}.inbox-zero small{color:#678379;font-size:10px}.inbox-filters{background:#fff;border:1px solid #dfe6e3;border-radius:14px;grid-template-columns:repeat(4,minmax(120px,1fr));gap:12px;margin-top:18px;padding:18px;display:grid}.inbox-filters label{gap:5px;min-width:0;display:grid}.inbox-filters label>span{color:#77837e;letter-spacing:.07em;text-transform:uppercase;font-size:9px;font-weight:800}.inbox-filters input,.inbox-filters select{color:#314039;background:#fff;border:1px solid #d5dedb;border-radius:8px;width:100%;min-width:0;padding:9px 10px;font-size:11px}.inbox-filters input:focus,.inbox-filters select:focus{border-color:#4b947f;outline:3px solid #4b947f1f}.inbox-advanced-filters{border-top:1px solid #e7ecea;grid-column:1/-1;padding-top:2px}.inbox-advanced-filters summary{color:#315c50;cursor:pointer;padding-top:10px;font-size:10px;font-weight:800}.inbox-advanced-filter-grid{grid-template-columns:repeat(4,minmax(120px,1fr));gap:12px;margin-top:12px;display:grid}.inbox-filters>.filter-actions{grid-column:1/-1;justify-content:flex-end}.filter-actions{align-items:end;gap:8px;display:flex}.filter-actions button,.filter-actions a,.queue-footer button,.queue-footer a{color:#315c50;cursor:pointer;background:#fff;border:1px solid #cfdad6;border-radius:8px;justify-content:center;align-items:center;min-height:35px;padding:8px 13px;font-size:10px;font-weight:800;text-decoration:none;display:inline-flex}.filter-actions button{color:#f6fffc;background:#194c3e;border-color:#194c3e}.queue-panel{background:#fff;border:1px solid #dce4e1;border-radius:16px;margin-top:18px;overflow:hidden}.queue-heading{border-bottom:1px solid #e6ece9;justify-content:space-between;align-items:center;padding:21px 24px;display:flex}.queue-heading h2{color:#273730;margin:0;font-size:19px}.queue-heading>span{color:#87918d;letter-spacing:.08em;text-transform:uppercase;font-size:9px;font-weight:750}.queue-bounded-warning{color:#755818;background:#fff9e8;border-bottom:1px solid #ecd69d;margin:0;padding:11px 24px;font-size:10px;line-height:1.45}.queue-state{color:#74807b;text-align:center;place-content:center;min-height:180px;padding:28px;font-size:12px;display:grid}.queue-state strong{color:#374740;font-size:15px}.queue-state p{margin:7px 0 0}.queue-state.error{color:#8d4034;background:#fff8f6}.queue-list{display:grid}.queue-row{border-bottom:1px solid #edf1ef;grid-template-columns:minmax(0,1fr) 205px;gap:30px;padding:23px 24px;display:grid}.queue-row:last-child{border-bottom:0}.queue-meta{flex-wrap:wrap;align-items:center;gap:7px;display:flex}.queue-meta>span,.reason-list span{color:#6f7b76;letter-spacing:.05em;text-transform:uppercase;background:#f0f3f2;border-radius:6px;padding:5px 7px;font-size:8px;font-weight:800}.queue-meta .channel-badge.facebook{color:#dff9f1;background:#1a5646}.queue-meta .severity-badge.high,.queue-meta .severity-badge.critical{color:#8c382c;background:#fce9e5}.queue-row h3{color:#293a33;letter-spacing:-.02em;margin:13px 0 0;font-size:16px}.queue-row-main>p{color:#707c77;max-width:690px;margin:7px 0 0;font-size:12px;line-height:1.55}.reason-list{flex-wrap:wrap;gap:6px;margin-top:13px;display:flex}.reason-list span{color:#71817a;text-transform:none;background:#f6f8f7}.escalation-row{padding-block:20px}.escalation-brief{grid-template-columns:minmax(0,1.15fr) minmax(260px,.85fr);gap:12px;max-width:820px;margin-top:14px;display:grid}.escalation-brief>div{background:#f8faf9;border:1px solid #e5e9e7;border-radius:12px;padding:14px 16px}.escalation-brief span{color:#7d8984;letter-spacing:.09em;text-transform:uppercase;margin-bottom:7px;font-size:8px;font-weight:850;display:block}.escalation-brief blockquote,.escalation-brief p{color:#34453e;margin:0;font-size:12px;line-height:1.55}.escalation-brief blockquote{font-weight:650}.escalation-instruction strong{color:#a8372d;margin-top:9px;font-size:11px;line-height:1.45;display:block}.queue-row-side{text-align:right;flex-direction:column;align-items:flex-end;gap:8px;display:flex}.queue-row-side time,.queue-row-side>span{color:#8b9691;font-size:9px}.queue-row-side>a:not(.review-link){color:#4c625a;font-size:11px;font-weight:750;text-decoration:none}.review-link{color:#24725d;margin-top:auto;font-size:10px;font-weight:800;text-decoration:none}.failed-context{gap:12px;max-width:850px;margin-top:15px;display:grid}.failed-context-toolbar,.failed-context-meta,.failed-later-activity li>div{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.failed-context-toolbar{justify-content:space-between}.failed-context-toolbar button{color:#245f4f;cursor:pointer;min-height:32px;font:inherit;background:#fff;border:1px solid #c7d5d0;border-radius:8px;padding:7px 11px;font-size:9px;font-weight:850}.failed-context-toolbar button:disabled{cursor:default;opacity:.55}.failed-disposition{letter-spacing:.04em;text-transform:uppercase;border-radius:999px;padding:6px 9px;font-size:8px;font-weight:900}.failed-disposition.needs-reply{color:#913b31;background:#fbe9e5}.failed-disposition.likely-cleanup{color:#24604f;background:#e4f2ed}.failed-disposition.needs-review{color:#725717;background:#fbf1d4}.failed-refresh-warning,.failed-refresh-time{margin:0;font-size:10px;line-height:1.45}.failed-refresh-warning{color:#755818;background:#fff9e8;border:1px solid #ecd69d;border-radius:8px;padding:9px 11px}.failed-refresh-time{color:#7b8983}.failed-context-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.failed-context-grid>section,.failed-attempted-response,.failed-later-activity,.failed-disposition-detail,.failed-diagnostics{background:#f8faf9;border:1px solid #e2e9e6;border-radius:11px;padding:13px 14px}.failed-context-label{color:#7a8781;letter-spacing:.08em;text-transform:uppercase;margin-bottom:7px;font-size:8px;font-weight:900;display:block}.failed-context blockquote,.failed-context section>p,.failed-later-activity li p,.failed-draft p{color:#34453e;margin:0;font-size:11px;line-height:1.55}.failed-context blockquote{font-weight:650}.failed-context-grid section>strong,.failed-draft>strong,.failed-disposition-detail>strong{color:#35463f;margin-bottom:5px;font-size:11px;display:block}.failed-context-meta{margin-top:9px}.failed-context-meta span,.failed-context-meta time,.failed-later-activity li>div span,.failed-later-activity li>div time{color:#7e8a85;font-size:8px}.failed-draft{border-left:3px solid #d6b55f;padding-left:11px}.failed-draft>span,.failed-draft>small{color:#7a8781;font-size:9px;display:block}.failed-draft>span{margin-bottom:5px}.failed-draft>small{margin-top:6px;font-weight:750}.failed-later-activity ol{gap:8px;margin:0;padding:0;list-style:none;display:grid}.failed-later-activity li{border-top:1px solid #e5ebe8;padding-top:8px}.failed-later-activity li:first-child{border-top:0;padding-top:0}.failed-later-activity li>div strong{color:#40524a;font-size:9px}.failed-later-activity li p{margin-top:4px}.failed-later-activity li p em{color:#6f7d77;font-style:normal;font-weight:750}.failed-disposition-detail>strong{color:#8e3f34;margin:8px 0 0}.failed-diagnostics{color:#68766f;font-size:9px}.failed-diagnostics summary{cursor:pointer;font-weight:850}.failed-diagnostics dl{gap:7px;margin:11px 0 0;display:grid}.failed-diagnostics dl>div{grid-template-columns:105px minmax(0,1fr);gap:9px;display:grid}.failed-diagnostics dt{color:#87938e;font-weight:800}.failed-diagnostics dd{overflow-wrap:anywhere;margin:0}@media (width<=760px){.failed-context-grid{grid-template-columns:1fr}}.inline-approval{border-top:1px solid #edf1ef;grid-column:1/-1;gap:10px;padding-top:16px;display:grid}.mode-control{background:#fff;border:1px solid #dedee1;border-radius:16px;gap:18px;padding:20px 22px;display:grid}.mode-control-master{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:16px 24px;display:grid}.mode-control h2{color:#242427;margin:5px 0 0;font-size:20px}.mode-control-master>div:first-child>p:last-child{color:#77777c;margin:6px 0 0;font-size:11px}.mode-control-actions{background:#f3f3f4;border:1px solid #d9d9dc;border-radius:11px;grid-template-columns:repeat(2,minmax(95px,1fr));gap:4px;padding:4px;display:grid}.mode-control-actions button,.channel-mode-actions button,.mode-confirmation button{color:#626267;cursor:pointer;min-height:38px;font:inherit;background:0 0;border:1px solid #0000;border-radius:8px;padding:9px 14px;font-size:10px;font-weight:800}.mode-control-actions button.active{color:#252528;background:#fff;border-color:#cfcfd2;box-shadow:0 1px 3px #00000014}.channel-mode-heading{border-top:1px solid #e8e8ea;justify-content:space-between;align-items:center;padding-top:17px;display:flex}.channel-mode-heading strong{color:#29292c;font-size:12px}.channel-mode-heading p{color:#77777c;margin:4px 0 0;font-size:10px}.channel-mode-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}.channel-mode-card{background:#fafafa;border:1px solid #e0e0e2;border-radius:11px;gap:11px;min-width:0;padding:13px;display:grid}.channel-mode-card>div:first-child{justify-content:space-between;align-items:center;gap:8px;min-width:0;display:flex}.channel-mode-card strong{color:#313134;font-size:11px}.channel-mode-card span.ready,.channel-mode-card span.in-progress{color:#246150;letter-spacing:.06em;text-transform:uppercase;background:#e2f1ec;border-radius:999px;padding:4px 6px;font-size:7px;font-weight:850}.channel-mode-card span.in-progress{color:#856526;background:#fff0c9}.channel-mode-actions{background:#f0f0f1;border:1px solid #dddddf;border-radius:9px;grid-template-columns:repeat(2,minmax(0,1fr));gap:3px;padding:3px;display:grid}.channel-mode-actions button{min-height:32px;padding:7px 5px;font-size:8px}.channel-mode-actions button.active{color:#252528;background:#fff;border-color:#cfcfd2;box-shadow:0 1px 3px #00000014}.channel-mode-actions button.active.live{color:#fff;background:#b82e27;border-color:#9c241f}.channel-mode-unavailable{color:#909095;border:1px dashed #d8d8da;border-radius:8px;place-items:center;min-height:38px;font-size:9px;font-weight:750;display:grid}.mode-control-actions button.active.live{color:#fff;background:#b82e27;border-color:#9c241f}.mode-control-actions button:disabled,.channel-mode-actions button:disabled,.mode-confirmation button:disabled{cursor:not-allowed;opacity:.65}.mode-control-note{color:#8a8a8f;grid-column:1/-1;margin:0;font-size:9px}.mode-control.compact{border-radius:12px;grid-template-columns:minmax(290px,.8fr) minmax(0,2fr);align-items:end;gap:10px 18px;padding:13px 16px}.mode-control.compact .mode-control-master{grid-template-columns:minmax(0,1fr) auto;align-self:stretch;gap:12px}.mode-control.compact .mode-control-master .page-eyebrow,.mode-control.compact .mode-control-master>div:first-child>p:last-child,.mode-control.compact .channel-mode-heading p{display:none}.mode-control.compact h2{margin:0;font-size:15px}.mode-control.compact .mode-control-actions{grid-template-columns:repeat(2,minmax(72px,1fr))}.mode-control.compact .mode-control-actions button{min-height:32px;padding:6px 9px;font-size:8px}.mode-control.compact .channel-mode-heading{display:none}.mode-control.compact .channel-mode-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:7px}.mode-control.compact .channel-mode-card{gap:7px;padding:8px}.mode-control.compact .channel-mode-card strong{font-size:9px}.mode-control.compact .channel-mode-actions button{min-height:26px;padding:4px;font-size:7px}.mode-control.compact .channel-mode-unavailable{min-height:32px}.mode-control.compact .mode-control-note,.mode-control.compact>.inline-decision-error{grid-column:1/-1}.mode-confirmation-backdrop{z-index:100;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#0a0a0c8c;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.mode-confirmation{background:#fff;border:1px solid #e2b5b1;border-radius:16px;justify-content:space-between;align-items:center;gap:22px;width:min(100%,520px);padding:24px;display:flex;box-shadow:0 24px 80px #00000042}.mode-confirmation h3{color:#81211c;margin:5px 0 0;font-size:24px}.mode-confirmation p{color:#795854;margin:4px 0 0;font-size:10px;line-height:1.45}.mode-confirmation-actions{flex-direction:column;flex-shrink:0;gap:7px;display:flex}.mode-confirmation button:first-child{color:#fff;background:#b82e27}.mode-confirmation button:last-child{color:#732a26;background:#fff;border-color:#d9b6b2}.inline-approval-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.queue-action-disclosure{color:#786244;text-align:right;margin:0;font-size:11px;line-height:1.45}.inline-approval-actions button,.inline-decision-tabs button,.inline-decision-footer button{color:#3f3f43;cursor:pointer;min-height:36px;font:inherit;background:#fff;border:1px solid #d7d7da;border-radius:8px;padding:9px 14px;font-size:10px;font-weight:800}.inline-approval-actions button:disabled,.inline-decision-footer button:disabled{cursor:wait;opacity:.55}.claim-status{color:#7d2722;background:#fff5f4;border:1px solid #e5b9b5;border-radius:8px;padding:9px 12px;font-size:10px;font-weight:800}.inventory-source-status,.inventory-search,.inventory-card,.inventory-card-meta,.inventory-variants,.inventory-card footer{display:flex}.inventory-source-status{background:#fff;border:1px solid #dfdfdf;border-radius:14px;justify-content:space-between;align-items:center;margin-bottom:16px;padding:18px 22px}.inventory-source-status>div{gap:4px;display:grid}.inventory-source-status strong{color:#1c2724;font-size:14px}.inventory-source-status span,.inventory-result-note{color:#737d7a;font-size:12px}.inventory-source-status button,.inventory-search button{color:#fff;cursor:pointer;min-height:42px;font:inherit;background:#b82e27;border:0;border-radius:9px;padding:10px 16px;font-size:12px;font-weight:800}.inventory-source-status button:disabled{cursor:wait;opacity:.55}.inventory-search{align-items:end;gap:10px;margin-bottom:22px}.inventory-search label{color:#5f6966;text-transform:uppercase;flex:1;gap:7px;font-size:11px;font-weight:800;display:grid}.inventory-search input{min-height:42px;font:inherit;text-transform:none;background:#fff;border:1px solid #d6d9d8;border-radius:9px;padding:10px 13px;font-size:13px}.inventory-grid{grid-template-columns:repeat(auto-fill,minmax(285px,1fr));gap:16px;display:grid}.inventory-card{background:#fff;border:1px solid #dedfdf;border-radius:15px;flex-direction:column;min-width:0;overflow:hidden}.inventory-image{color:#8a9390;background:#f0f2f1;place-items:center;height:210px;text-decoration:none;display:grid;overflow:hidden}.inventory-image img{object-fit:cover;width:100%;height:100%}.inventory-card-body{gap:10px;min-height:310px;padding:17px;display:grid}.inventory-card-meta{justify-content:space-between;align-items:center;gap:8px}.inventory-card-meta span{color:#78817e;text-transform:uppercase;font-size:10px;font-weight:800}.inventory-card-meta span:last-child{border-radius:999px;padding:5px 8px}.inventory-card-meta .ready{color:#21654f;background:#e5f5ef}.inventory-card-meta .sold{color:#8a332d;background:#fae9e7}.inventory-card h2,.inventory-card p{margin:0}.inventory-card h2{color:#17201e;font-size:17px;line-height:1.25}.inventory-card p{color:#77807d;text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.inventory-price{color:#a92822;font-size:18px;font-weight:850}.inventory-variants{color:#707976;flex-direction:column;gap:5px;font-size:10px}.inventory-variants strong{color:#37413e;margin-bottom:2px}.inventory-selection-check{background:#fafbfa;border:1px solid #e0e2e1;border-radius:9px;gap:9px;padding:11px;display:grid}.inventory-selection-check label{gap:5px;display:grid}.inventory-selection-check label>span{color:#69736f;text-transform:uppercase;font-size:9px;font-weight:800}.inventory-selection-check select{color:#343d3a;width:100%;min-width:0;font:inherit;background:#fff;border:1px solid #d8dbda;border-radius:7px;padding:8px 9px;font-size:10px}.inventory-selection-check button{color:#fff;cursor:pointer;font:inherit;background:#242b29;border:0;border-radius:7px;padding:9px 11px;font-size:10px;font-weight:800}.inventory-selection-check button:disabled{cursor:wait;opacity:.55}.inventory-selection-result{color:#25604e;background:#e5f5ef;border-radius:7px;gap:3px;padding:9px 10px;display:grid}.inventory-selection-result.unavailable,.inventory-selection-result.not_found,.inventory-selection-result.variant_not_found,.inventory-selection-result.error{color:#842e28;background:#fae9e7}.inventory-selection-result strong{font-size:10px}.inventory-selection-result span,.inventory-selection-result.error{font-size:9px;line-height:1.4}.inventory-photo-preview{background:#fafbfa;border:1px solid #e0e2e1;border-radius:9px;padding:10px 12px}.inventory-photo-preview summary{color:#9f2822;cursor:pointer;font-size:11px;font-weight:800}.inventory-photo-preview>div{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:10px;display:grid}.inventory-photo-preview a{color:#737d7a;background:#fff;border:1px solid #dedfdf;border-radius:7px;font-size:8px;text-decoration:none;display:grid;overflow:hidden}.inventory-photo-preview img{aspect-ratio:1;object-fit:cover;width:100%}.inventory-photo-preview a span{text-overflow:ellipsis;white-space:nowrap;padding:5px;overflow:hidden}.inventory-photo-preview p,.inventory-photo-preview small{color:#7a8380;margin:9px 0 0;font-size:9px;line-height:1.4;display:block}.inventory-approval-boundary,.inventory-package-warning{color:#77817d;font-size:11px;line-height:1.55}.workiz-booking-panel>p{color:#77817d;margin:14px 0 0;font-size:11px;line-height:1.55}.workiz-booking-preview{color:#34443e;background:#fafbfa;border:1px solid #dce4e1;border-left:3px solid #b82e27;border-radius:9px;margin-top:14px;padding:14px;font-size:11px;line-height:1.55}.workiz-booking-actions{align-items:center;gap:12px;margin-top:14px;display:flex}.workiz-booking-actions button{color:#fff;cursor:pointer;min-height:40px;font:inherit;background:#b82e27;border:0;border-radius:8px;padding:9px 12px;font-size:10px;font-weight:800}.workiz-booking-actions button:disabled{cursor:not-allowed;opacity:.5}.workiz-booking-actions a{color:#9f2822;font-size:10px;font-weight:800;text-decoration:none}.workiz-booking-status{font-weight:750;color:#25604e!important}.workiz-direct-form{border-top:1px solid var(--line);grid-template-columns:repeat(2,minmax(0,1fr));gap:.9rem;margin-top:1.15rem;padding-top:1.15rem;display:grid}.workiz-direct-form label{color:var(--ink-muted);letter-spacing:.04em;text-transform:uppercase;gap:.4rem;font-size:.78rem;font-weight:800;display:grid}.workiz-direct-form input,.workiz-direct-form select,.workiz-direct-form textarea{border:1px solid var(--line-strong);width:100%;color:var(--ink);font:inherit;letter-spacing:normal;text-transform:none;background:#fff;border-radius:.7rem;padding:.75rem .85rem;font-size:.95rem;font-weight:500}.workiz-direct-form textarea{resize:vertical;min-height:7rem}.workiz-direct-form>button{background:var(--red);color:#fff;cursor:pointer;border:0;border-radius:.75rem;padding:.85rem 1rem;font-weight:800}.workiz-direct-form>button:disabled{cursor:not-allowed;opacity:.58}.workiz-management-card{background:#f2faf7;border:1px solid #bad7cd;border-radius:.9rem;margin-top:1rem;padding:1rem}.workiz-management-card.cancelled{background:#fff7f5;border-color:#e2c6c2}.workiz-management-card.empty{background:#f8f9f8;border-color:#d7deda}.workiz-management-card h3,.workiz-management-card p{margin:.25rem 0 0}.workiz-management-actions,.workiz-management-controls>div{flex-wrap:wrap;gap:.65rem;margin-top:.9rem;display:flex}.workiz-management-actions button,.workiz-management-controls button{border:1px solid var(--line-strong);color:var(--ink);cursor:pointer;font:inherit;background:#fff;border-radius:.65rem;padding:.65rem .85rem;font-weight:800}.workiz-management-controls button:first-child{border-color:var(--red);background:var(--red);color:#fff}.workiz-management-controls button.danger{color:#a42620;border-color:#a42620}.workiz-management-actions button:disabled,.workiz-management-controls button:disabled{cursor:not-allowed;opacity:.5}.workiz-management-controls{border-top:1px solid #d8e5e0;grid-template-columns:repeat(2,minmax(0,1fr));gap:.85rem;margin-top:1rem;padding-top:1rem;display:grid}.workiz-management-controls label{color:var(--ink-muted);letter-spacing:.04em;text-transform:uppercase;gap:.4rem;font-size:.78rem;font-weight:800;display:grid}.workiz-management-controls input,.workiz-management-controls select{border:1px solid var(--line-strong);width:100%;color:var(--ink);font:inherit;letter-spacing:normal;text-transform:none;background:#fff;border-radius:.7rem;padding:.75rem .85rem;font-size:.95rem;font-weight:500}.workiz-management-controls>p,.workiz-management-controls>div{grid-column:1/-1}@media (width<=760px){.workiz-direct-form{grid-template-columns:1fr}.workiz-direct-form .review-panel-heading,.workiz-direct-form .workiz-field-wide,.workiz-direct-form>button,.workiz-direct-form>.workiz-booking-status{grid-column:1}.workiz-management-controls{grid-template-columns:1fr}}.inventory-approval-search{align-items:end;gap:8px;margin-top:16px;display:flex}.inventory-approval-search label,.inventory-approval-package>label{flex:1;gap:5px;display:grid}.inventory-approval-search label>span,.inventory-approval-package>label>span,.inventory-approval-package legend{color:#6c7772;text-transform:uppercase;font-size:9px;font-weight:800}.inventory-approval-search input,.inventory-approval-package select{width:100%;min-height:40px;font:inherit;background:#fff;border:1px solid #d8ddda;border-radius:8px;padding:9px 10px;font-size:11px}.inventory-approval-search button,.inventory-package-verify,.inventory-package-save{color:#fff;cursor:pointer;min-height:40px;font:inherit;background:#b82e27;border:0;border-radius:8px;padding:9px 12px;font-size:10px;font-weight:800}.inventory-approval-search button:disabled,.inventory-package-verify:disabled,.inventory-package-save:disabled{cursor:wait;opacity:.5}.inventory-package-save{background:#242b29}.inventory-saved-package{color:#285d4c;background:#edf8f4;border:1px solid #b9dbce;border-radius:9px;gap:3px;margin-top:12px;padding:11px 12px;display:grid}.inventory-saved-package strong{font-size:10px}.inventory-saved-package span{font-size:9px;line-height:1.4}.inventory-approval-results{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:13px;display:grid}.inventory-approval-results button{color:#37413d;cursor:pointer;text-align:left;background:#fff;border:1px solid #dde1df;border-radius:9px;min-width:0;padding:0;display:grid;overflow:hidden}.inventory-approval-results button.selected{border-color:#b82e27;box-shadow:0 0 0 2px #b82e271f}.inventory-approval-results img,.inventory-approval-results button>span{object-fit:cover;background:#f0f2f1;width:100%;height:82px}.inventory-approval-results strong,.inventory-approval-results small{text-overflow:ellipsis;white-space:nowrap;padding:7px 8px 0;font-size:9px;overflow:hidden}.inventory-approval-results small{color:#75807b;padding:3px 8px 8px;font-size:8px}.inventory-approval-package{background:#fafbfa;border:1px solid #dedfdf;border-radius:11px;gap:12px;margin-top:15px;padding:14px;display:grid}.inventory-approval-package>div:first-child{gap:3px;display:grid}.inventory-approval-package>div:first-child strong{color:#27332e;font-size:13px}.inventory-approval-package>div:first-child span{color:#7b8580;font-size:9px}.inventory-approval-package fieldset{border:0;padding:0}.inventory-approval-package legend{margin-bottom:7px}.inventory-approval-package fieldset>div{grid-template-columns:repeat(4,minmax(0,1fr));gap:7px;display:grid}.inventory-approval-package fieldset label{background:#fff;border:2px solid #0000;border-radius:8px;display:grid;position:relative;overflow:hidden}.inventory-approval-package fieldset input{position:absolute;top:6px;left:6px}.inventory-approval-package fieldset img{aspect-ratio:1;object-fit:cover;width:100%}.inventory-approval-package fieldset span{color:#76807c;text-overflow:ellipsis;white-space:nowrap;padding:5px;font-size:8px;overflow:hidden}.inventory-package-status{color:#25604e;background:#e5f5ef;border-radius:8px;gap:3px;padding:10px 11px;display:grid}.inventory-package-status.unavailable,.inventory-package-status.not_found,.inventory-package-status.variant_not_found,.inventory-approval-error{color:#842e28;background:#fae9e7}.inventory-package-status strong{font-size:10px}.inventory-package-status span,.inventory-approval-error,.inventory-approval-empty{font-size:9px;line-height:1.45}.inventory-approval-error,.inventory-approval-empty{border-radius:7px;margin:12px 0 0;padding:9px 10px}.inventory-card footer{justify-content:space-between;align-items:end;gap:10px;margin-top:auto}.inventory-card footer span{color:#8a9290;font-size:9px}.inventory-card footer a{color:#a92822;font-size:11px;font-weight:800;text-decoration:none}.inventory-result-note{margin:18px 0 0}@media (width<=680px){.inventory-source-status,.inventory-search,.inventory-approval-search{flex-direction:column;align-items:stretch}.inventory-approval-results{grid-template-columns:repeat(2,minmax(0,1fr))}.inventory-approval-package fieldset>div{grid-template-columns:repeat(3,minmax(0,1fr))}}.inline-approval-actions .quick-approve-button,.inline-decision-footer button{color:#fff;background:#b82e27;border-color:#a92822}.inline-approval-actions .quick-approve-button:hover:not(:disabled),.inline-decision-footer button:hover:not(:disabled){background:#98231e;border-color:#821d18}.inline-decision-form{background:#f8f8f9;border:1px solid #e1e1e3;border-radius:12px;gap:13px;padding:16px;display:grid}.inline-decision-tabs{grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;display:grid}.inline-decision-tabs button.active{color:#9f2822;background:#fff0ef;border-color:#c93028}.inline-decision-form label{gap:6px;display:grid}.inline-decision-form label>span{color:#69696e;letter-spacing:.06em;text-transform:uppercase;font-size:9px;font-weight:800}.inline-decision-form input,.inline-decision-form select,.inline-decision-form textarea{color:#29292c;width:100%;font:inherit;background:#fff;border:1px solid #d8d8db;border-radius:8px;padding:10px 11px;font-size:12px}.inline-decision-form textarea{resize:vertical;line-height:1.5}.inline-decision-form input:focus,.inline-decision-form select:focus,.inline-decision-form textarea:focus{border-color:#c93028;outline:3px solid #c930281f}.inline-decision-selects{grid-template-columns:minmax(0,1fr) minmax(140px,.4fr);gap:10px;display:grid}.inline-decision-footer{justify-content:space-between;align-items:center;gap:12px;display:flex}.inline-decision-footer a{color:#b42d27;font-size:10px;font-weight:800;text-decoration:none}.inline-decision-error{color:#8d2520;background:#fff0ef;border:1px solid #e1aaa6;border-radius:8px;margin:0;padding:10px 12px;font-size:11px;line-height:1.45}.inline-translation{background:#fff;border:1px solid #d8d8db;border-radius:10px;padding:13px 15px}.inline-translation strong,.inline-translation span{display:block}.inline-translation strong{color:#29292c;letter-spacing:.06em;text-transform:uppercase;font-size:10px}.inline-translation p{color:#3f3f43;white-space:pre-wrap;margin:8px 0;font-size:13px;line-height:1.55}.inline-translation span{color:#85858a;font-size:9px}.conversation-workspace{background:#fff;grid-template-columns:minmax(240px,.8fr) minmax(430px,1.7fr) minmax(210px,.65fr);min-height:640px;display:grid}.conversation-rail,.conversation-context{background:#fafafa;min-width:0}.conversation-rail{border-right:1px solid #e3e3e5}.conversation-rail-heading{border-bottom:1px solid #e3e3e5;justify-content:space-between;align-items:center;min-height:62px;padding:17px 18px;display:flex}.conversation-rail-heading strong{color:#222225;font-size:14px}.conversation-rail-heading span{color:#fff;background:#c93028;border-radius:999px;place-items:center;min-width:24px;height:24px;padding:0 7px;font-size:9px;font-weight:850;display:grid}.conversation-rail-search{color:#8d8d92;background:#fff;border:1px solid #dddddf;border-radius:8px;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:7px;min-height:38px;margin:11px 12px;padding:0 11px;display:grid}.conversation-rail-search:focus-within{border-color:#c93028;box-shadow:0 0 0 3px #c930281a}.conversation-rail-search input{color:#313134;min-width:0;font:inherit;background:0 0;border:0;outline:0;font-size:9px}.conversation-rail-search input::placeholder{color:#a1a1a6}.conversation-rail-list{align-content:start;display:grid}.conversation-rail-list>button{min-width:0;color:inherit;cursor:pointer;font:inherit;text-align:left;background:0 0;border:0;border-bottom:1px solid #e7e7e9;grid-template-columns:36px minmax(0,1fr);gap:11px;padding:15px 16px;display:grid}.conversation-rail-list>button:hover{background:#f4eeee}.conversation-rail-list>button.active{background:#fff3f2;box-shadow:inset 3px 0 #c93028}.conversation-avatar.large{width:42px;height:42px;font-size:12px}.conversation-rail-copy{gap:5px;min-width:0;display:grid}.conversation-rail-copy>span:first-child{justify-content:space-between;align-items:center;gap:8px;min-width:0;display:flex}.conversation-rail-copy strong{color:#29292c;text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.conversation-rail-copy time,.conversation-rail-copy small{color:#99999e;font-size:7px;font-weight:750}.conversation-rail-copy>span:nth-child(2){color:#737378;-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:9px;line-height:1.4;display:-webkit-box;overflow:hidden}.conversation-rail-copy small{color:#a62a24;letter-spacing:.04em;text-transform:uppercase}.conversation-thread{background:#f5f5f6;grid-template-rows:auto minmax(340px,1fr) auto;min-width:0;min-height:640px;display:grid}.conversation-thread-header{background:#fff;border-bottom:1px solid #e3e3e5;align-items:center;gap:11px;min-height:62px;padding:10px 18px;display:flex}.conversation-thread-header>div:not(.conversation-thread-actions){min-width:0}.conversation-thread-header h3{color:#202023;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:13px;overflow:hidden}.conversation-thread-header p{color:#8a8a8f;margin:4px 0 0;font-size:8px}.conversation-thread-actions{align-items:center;gap:10px;margin-left:auto;display:flex}.conversation-thread-actions button{color:#66666b;cursor:pointer;background:#fff;border:1px solid #dedee1;border-radius:7px;padding:5px 8px;font-size:8px;font-weight:750}.conversation-thread-actions button:disabled{cursor:wait;opacity:.65}.conversation-thread-actions a{color:#a52a24;margin-left:auto;font-size:9px;font-weight:800;text-decoration:none}.conversation-thread-body{background:radial-gradient(circle at 50% 0,#c930280d,#0000 40%),#f5f5f6;flex-direction:column;justify-content:flex-start;gap:17px;min-height:0;padding:28px 22px;display:flex;overflow-y:auto}.conversation-subject{background:#fff;border:1px solid #e0e0e2;border-radius:8px;align-items:center;gap:10px;padding:10px 12px;display:flex}.conversation-subject span{color:#99999e;text-transform:uppercase;font-size:8px;font-weight:800}.conversation-subject strong{color:#3f3f43;font-size:10px}.chat-message{background:#fff;border:1px solid #e1e1e3;border-radius:4px 15px 15px;gap:7px;width:min(78%,560px);padding:13px 15px;display:grid;box-shadow:0 5px 18px #0000000a}.chat-message.draft{background:#fff1f0;border-color:#e7b9b5;border-radius:15px 4px 15px 15px;margin-left:auto}.chat-message-label{color:#8e8e93;letter-spacing:.08em;text-transform:uppercase;font-size:7px;font-weight:850}.chat-message.draft .chat-message-label{color:#a32a24}.chat-message p{color:#3e3e42;white-space:pre-wrap;margin:0;font-size:12px;line-height:1.55}.chat-message time,.chat-message small{color:#9a9a9f;font-size:7px}.chat-message.draft small{color:#96605c}.chat-message-subject{color:#6e211d;font-size:10px}.conversation-event{grid-template-columns:minmax(20px,1fr) auto minmax(20px,1fr);align-items:center;gap:9px;display:grid}.conversation-event span{background:#dddddf;height:1px}.conversation-event strong{color:#96969b;letter-spacing:.08em;text-transform:uppercase;font-size:7px}.conversation-composer{background:#fff;border-top:1px solid #dddddf;padding:13px 16px 16px}.conversation-composer .inline-approval{border-top:0;padding-top:0}.conversation-composer .inline-approval-actions{justify-content:flex-start}.conversation-context{border-left:1px solid #e3e3e5;padding:22px 18px}.conversation-context-heading{text-align:center;border-bottom:1px solid #e1e1e3;justify-items:center;gap:7px;padding-bottom:18px;display:grid}.conversation-context-heading strong{color:#2b2b2e;font-size:12px}.conversation-context-heading>span:last-child{color:#939398;font-size:8px}.conversation-context dl{border-bottom:1px solid #e1e1e3;gap:11px;margin:0;padding:15px 0;display:grid}.conversation-context dl>div{justify-content:space-between;align-items:center;gap:10px;display:flex}.conversation-context dt{color:#8d8d92;font-size:8px}.conversation-context dd{color:#3f3f43;text-align:right;margin:0;font-size:9px;font-weight:750}.conversation-owner,.conversation-context-reasons{border-bottom:1px solid #e1e1e3;gap:7px;padding:14px 0;display:grid}.conversation-owner span,.conversation-context-reasons>span{color:#8d8d92;font-size:8px}.conversation-owner strong{color:#3f3f43;font-size:10px}.conversation-context-reasons small{color:#7f2c27;background:#f8e3e1;border-radius:6px;width:fit-content;padding:5px 7px;font-size:7px;font-weight:750}.conversation-record-link{color:#a52a24;margin-top:16px;font-size:9px;font-weight:850;text-decoration:none;display:inline-flex}.conversations-page-heading{justify-content:space-between;align-items:flex-end;gap:24px;padding:0 2px 10px;display:flex}.conversations-page-heading h1{color:#202023;letter-spacing:-.04em;margin:0;font-size:30px}.conversations-page-heading>div>p:last-child{color:#77777c;margin:7px 0 0;font-size:10px}.conversations-page-heading form{align-items:stretch;gap:8px;display:flex}.conversations-page-heading input,.conversations-page-heading select{color:#2e2e32;min-height:40px;font:inherit;background:#fff;border:1px solid #d8d8dc;border-radius:9px;padding:9px 11px;font-size:10px}.conversations-page-heading input{width:min(320px,32vw)}.conversations-page-heading button{color:#fff;cursor:pointer;font:inherit;background:#bd3029;border:0;border-radius:9px;padding:9px 16px;font-size:10px;font-weight:850}.all-conversations-workspace{border:1px solid #dedee1;border-radius:14px;overflow:hidden;box-shadow:0 12px 34px #1914140f}.all-conversations-workspace .conversation-rail{grid-template-rows:auto minmax(0,1fr) auto;min-height:0;display:grid}.all-conversations-workspace .conversation-thread{grid-template-rows:auto minmax(0,1fr) auto}.all-conversations-workspace .conversations-thread-body{overscroll-behavior:contain;scrollbar-gutter:stable;min-height:0;max-height:none}.conversation-pagination{background:#fff;border-top:1px solid #e3e3e5;justify-content:space-between;align-items:center;gap:10px;min-height:41px;padding:13px 16px;display:flex}@media (width<=720px){.mobile-conversations-workspace .conversation-thread{grid-template-rows:auto auto auto;height:auto;min-height:0}.mobile-conversations-workspace .conversations-thread-body{overflow-anchor:none;height:clamp(220px,50dvh,560px);min-height:0;max-height:560px;overflow-y:auto}.mobile-conversations-workspace .contact-chat-message{overflow-wrap:anywhere;flex-shrink:0}}.conversation-pagination a{color:#a52a24;text-align:center;font-size:9px;font-weight:800;text-decoration:none}.conversation-pagination a:last-child{margin-left:auto}.conversation-empty-state{color:#77777c;text-align:center;place-content:center;min-height:280px;padding:24px;display:grid}.conversation-empty-state strong{color:#29292c;font-size:14px}.conversation-empty-state p{margin:7px 0 0;font-size:10px}.conversation-empty-state.compact{min-height:160px;font-size:9px}.conversation-record-link.secondary{color:#717176;margin-top:9px;display:flex}@media (width<=900px){.conversations-page-heading{flex-direction:column;align-items:stretch}.conversations-page-heading form{grid-template-columns:minmax(0,1fr) auto auto;display:grid}.conversations-page-heading input{width:100%}}@media (width>=721px){.page-content:has(>.conversations-page-heading){flex-direction:column;height:auto;min-height:0;padding:8px 0 28px;display:flex;overflow:visible}:is(.workspace-main:has(>.queue-alert-strip) .page-content:has(>.conversations-page-heading),.workspace-main:has(>.attention-banner) .page-content:has(>.conversations-page-heading)){height:auto}.page-content:has(>.conversations-page-heading)>.conversations-page-heading{flex:none}.page-content:has(>.conversations-page-heading)>.all-conversations-workspace{flex:none;height:max(640px,100dvh - 165px);min-height:640px}.conversation-workspace{height:max(560px,100dvh - 215px);min-height:560px;overflow:hidden}.conversation-rail{grid-template-rows:auto auto minmax(0,1fr);min-height:0;display:grid;overflow:hidden}.conversation-rail-list,.conversation-context{min-height:0;overflow-y:auto}.conversation-thread{height:100%;min-height:0}.all-conversations-workspace .conversation-thread{height:100%}}.inbox-filter-drawer{background:#fff;border:1px solid #dedee1;border-radius:11px;overflow:hidden}.inbox-filter-drawer>summary{color:#353538;cursor:pointer;justify-content:space-between;align-items:center;gap:16px;min-height:44px;padding:10px 16px;font-size:10px;font-weight:800;list-style:none;display:flex}.inbox-filter-drawer>summary::-webkit-details-marker{display:none}.inbox-filter-drawer>summary:after{content:"Filters +";color:#a52a24;letter-spacing:.06em;text-transform:uppercase;margin-left:auto;font-size:8px}.inbox-filter-drawer[open]>summary:after{content:"Filters –"}.inbox-filter-drawer>summary small{color:#8d8d92;font-size:8px;font-weight:600}.inbox-filter-drawer .inbox-filters{border:0;border-top:1px solid #e7e7e9;border-radius:0}.conversation-queue-heading{display:none}.queue-footer{background:#fafcfb;border-top:1px solid #e5ebe9;justify-content:space-between;align-items:center;padding:15px 20px;display:flex}.queue-footer>span{color:#87918d;font-size:9px}.queue-footer>div{gap:8px;display:flex}.review-header{justify-content:space-between;align-items:flex-end;gap:32px;display:flex}.review-header>div:first-child>a{color:#397564;margin-bottom:28px;font-size:11px;font-weight:750;text-decoration:none;display:inline-block}.review-header h1{color:#17241f;letter-spacing:-.045em;margin:0;font-size:clamp(34px,4vw,52px)}.review-header>div:first-child>p:last-child{color:#74807b;margin:12px 0 0;font-size:12px}.review-layout{grid-template-columns:minmax(0,1.55fr) minmax(320px,.85fr);gap:18px;margin-top:30px;display:grid}.review-primary,.review-sidebar{align-content:start;gap:18px;display:grid}.conversation-change-warning{color:#6f4b18;background:#fff5df;border:1px solid #e4bd78;border-radius:12px;padding:16px 18px}.conversation-change-warning strong{font-size:14px;display:block}.conversation-change-warning p{margin:6px 0 0;font-size:12px;line-height:1.5}.review-panel,.review-loading{background:#fff;border:1px solid #dce5e2;border-radius:16px;padding:25px}.review-panel>h2{color:#283a33;margin:0;font-size:19px}.review-panel-heading{justify-content:space-between;align-items:flex-start;gap:18px;display:flex}.review-panel-heading h2{color:#283a33;margin:0;font-size:20px}.review-panel-heading>span{color:#84908b;text-transform:uppercase;font-size:9px;font-weight:750}.message-preview,.email-preview{margin-top:24px}.message-preview{color:#ebfaf5;background:#174a3d;border-radius:16px 16px 4px;padding:20px}.message-preview.sms{color:#263c33;background:#e7f1e4}.message-preview>span,.email-preview>div>span{color:inherit;opacity:.65;letter-spacing:.08em;text-transform:uppercase;font-size:9px;font-weight:800}.message-preview p{white-space:pre-wrap;margin:12px 0 0;font-size:15px;line-height:1.6}.email-preview{border:1px solid #dde5e2;border-radius:12px;overflow:hidden}.email-preview>div{background:#f6f8f7;border-bottom:1px solid #e4eae8;gap:5px;padding:14px 17px;display:grid}.email-preview>div>strong{color:#304139;font-size:12px}.email-preview>p{color:#44534d;white-space:pre-wrap;margin:0;padding:20px 17px;font-size:13px;line-height:1.65}.review-section{border-top:1px solid #edf1ef;margin-top:20px;padding-top:17px}.review-section h3{color:#66736e;text-transform:uppercase;margin:0 0 9px;font-size:10px}.review-code-list{flex-wrap:wrap;gap:6px;display:flex}.review-code-list span{color:#5f7069;background:#f0f4f2;border-radius:6px;padding:5px 7px;font-size:9px}.conversation-list{gap:10px;margin-top:20px;display:grid}.conversation-message{background:#f0f3f2;border-radius:4px 13px 13px;width:min(82%,640px);padding:14px 16px}.conversation-message>div{justify-content:space-between;gap:12px;display:flex}.conversation-message>div strong,.conversation-message>div span{color:#78847f;text-transform:uppercase;font-size:8px}.conversation-message h3{margin:9px 0 0;font-size:11px}.conversation-message p{color:#415049;white-space:pre-wrap;margin:7px 0 0;font-size:11px;line-height:1.5}.review-facts{gap:10px;margin:20px 0 0;display:grid}.review-facts>div{background:#f5f7f6;border-radius:9px;padding:11px}.review-facts dt{color:#89938f;text-transform:uppercase;font-size:8px;font-weight:800}.review-facts dd{overflow-wrap:anywhere;color:#35453e;margin:5px 0 0;font-size:10px;font-weight:700}.decision-tabs{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px;margin-top:18px;display:grid}.decision-tabs button{color:#68766f;cursor:pointer;background:#fff;border:1px solid #d7e0dd;border-radius:8px;padding:9px 7px;font-size:9px;font-weight:750}.decision-form{gap:12px;margin-top:16px;display:grid}.decision-form label{gap:6px;display:grid}.decision-form label>span{color:#66736e;text-transform:uppercase;font-size:9px;font-weight:800}.decision-form input,.decision-form select,.decision-form textarea{color:#31423b;width:100%;font:inherit;resize:vertical;background:#fff;border:1px solid #d2dcd8;border-radius:8px;padding:10px;font-size:11px;line-height:1.45}.decision-form input:focus,.decision-form select:focus,.decision-form textarea:focus{border-color:#4a907c;outline:3px solid #4a907c1f}.decision-selects{grid-template-columns:1.5fr 1fr;gap:8px;display:grid}.decision-submit{color:#f6fffc;cursor:pointer;background:#17493c;border:1px solid #17493c;border-radius:8px;padding:11px 14px;font-size:10px;font-weight:800}.decision-submit.reject{background:#8b4d43;border-color:#8b4d43}.decision-submit.escalate{background:#8a6932;border-color:#8a6932}.decision-submit:disabled{color:#929d99;cursor:not-allowed;background:#e9eeec;border-color:#d6dedb}.decision-hold{color:#967039;margin:0;font-size:9px;line-height:1.5}.existing-decision{background:#f1f5f3;border-radius:10px;margin-top:16px;padding:14px}.existing-decision strong{color:#315b50;text-transform:capitalize}.existing-decision p{color:#53615b;margin:7px 0;font-size:11px}.existing-decision span{color:#89948f;font-size:9px}.review-loading{color:#72807a;text-align:center;place-content:center;gap:10px;min-height:220px;font-size:12px;display:grid}.review-loading.error{color:#8c4035}.review-loading a{color:#2d7461}.review-empty{color:#7c6a45;background:#fff8e9;border-radius:10px;margin-top:20px;padding:18px;font-size:11px}.contacts-header{max-width:760px}.contact-sync-status{color:#58645f;background:#fff;border:1px solid #dce4e1;border-radius:12px;justify-content:space-between;align-items:center;gap:20px;margin-top:26px;padding:13px 16px;display:flex}.contact-sync-status>div{align-items:baseline;gap:12px;display:flex}.contact-sync-status strong{color:#293a34;font-size:12px}.contact-sync-status span,.contact-sync-status p{color:#858f8b;margin:0;font-size:9px}.contact-sync-status.warning{background:#fff8f7;border-color:#e2b8b4}.contact-sync-status.warning p{color:#a33a33}.contact-search{background:#fff;border:1px solid #dce4e1;border-radius:14px;flex-wrap:wrap;gap:10px;margin-top:30px;padding:14px;display:flex}.contact-search label{flex:1;gap:5px;min-width:0;display:grid}.contact-search label>span{color:#77837e;letter-spacing:.07em;text-transform:uppercase;font-size:9px;font-weight:800}.contact-search input,.contact-search select{background:#fff;border:1px solid #d4dedb;border-radius:8px;width:100%;padding:9px 10px;font-size:12px}.contact-search button{color:#f7fffc;cursor:pointer;background:#194c3e;border:1px solid #194c3e;border-radius:8px;align-self:end;min-height:36px;padding:9px 18px;font-size:10px;font-weight:800}.contacts-list{background:#fff;border:1px solid #dce4e1;border-radius:16px;margin-top:16px;display:grid;overflow:hidden}.contact-card{color:inherit;border-bottom:1px solid #ebf0ee;justify-content:space-between;align-items:center;gap:24px;padding:20px 23px;text-decoration:none;display:flex}.contact-card:last-child{border-bottom:0}.contact-card:hover{background:#fafcfb}.contact-card h2{color:#2b3b35;margin:8px 0 0;font-size:16px}.contact-card p{color:#84908b;margin:6px 0 0;font-size:10px}.contact-channel{color:#6b7872;text-transform:uppercase;background:#edf1ef;border-radius:6px;padding:4px 7px;font-size:8px;font-weight:800}.contact-channel.facebook{color:#e4fbf4;background:#1b5647}.contact-card>div:last-child{text-align:right;gap:5px;display:grid}.contact-card>div:last-child strong{color:#52625b;text-transform:uppercase;font-size:9px}.contact-card>div:last-child span,.contact-card>div:last-child time{color:#8a9590;font-size:9px}.contacts-pagination{color:#8a9590;justify-content:space-between;align-items:center;padding:14px 4px 0;font-size:9px;display:flex}.contacts-pagination a{color:#b42d27;font-size:10px;font-weight:800;text-decoration:none}.contacts-pagination>div{align-items:center;gap:8px;display:flex}.contacts-pagination button{color:#6f7075;cursor:pointer;font:inherit;background:0 0;border:0;padding:0;font-size:10px;font-weight:800}.contact-detail-header{justify-content:space-between;align-items:flex-end;gap:32px;display:flex}.contact-detail-header>div>a{color:#397564;margin-bottom:28px;font-size:11px;font-weight:750;text-decoration:none;display:inline-block}.contact-detail-header h1{color:#17241f;letter-spacing:-.045em;margin:0;font-size:clamp(34px,4vw,52px)}.contact-detail-header>div>p:last-child{color:#76827d;font-size:11px}.ghl-link{color:#245c4d;background:#fff;border:1px solid #cddbd6;border-radius:9px;padding:12px 15px;font-size:10px;font-weight:800;text-decoration:none}.contact-detail-grid{grid-template-columns:minmax(0,1.55fr) minmax(310px,.8fr);gap:18px;margin-top:12px;display:grid}.contact-back-link{color:#a52a24;font-size:10px;font-weight:800;text-decoration:none;display:inline-flex}.contact-conversation-panel{background:#fff;border:1px solid #dddddf;border-radius:16px;min-width:0;overflow:hidden}.contact-conversation-header{background:#fff;border-bottom:1px solid #e3e3e5;align-items:center;gap:12px;min-height:72px;padding:14px 18px;display:flex}.contact-conversation-header>div{min-width:0}.contact-conversation-header h1{color:#202023;letter-spacing:-.025em;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:18px;overflow:hidden}.contact-conversation-header p{color:#89898e;text-transform:capitalize;margin:4px 0 0;font-size:9px}.contact-conversation-header .ghl-link{margin-left:auto}.contact-conversation-thread{background:radial-gradient(circle at 50% 0,#c930280d,#0000 42%),#f5f5f6;flex-direction:column;gap:13px;min-height:510px;max-height:680px;padding:24px 22px;display:flex;overflow-y:auto}.contact-chat-message{background:#fff;border:1px solid #e1e1e3;border-radius:4px 15px 15px;gap:7px;width:min(78%,560px);padding:13px 15px;display:grid;box-shadow:0 5px 18px #0000000a}.contact-chat-message.outbound{background:#fff1f0;border-color:#e7b9b5;border-radius:15px 4px 15px 15px;margin-left:auto}.contact-chat-message>div{justify-content:space-between;align-items:center;gap:12px;display:flex}.contact-chat-message span,.contact-chat-message time,.contact-chat-message small{color:#929297;letter-spacing:.05em;text-transform:uppercase;font-size:7px;font-weight:800}.contact-chat-message.outbound span{color:#a32a24}.contact-chat-message p{overflow-wrap:anywhere;color:#3e3e42;white-space:pre-wrap;margin:0;font-size:12px;line-height:1.55}.contact-conversation-empty{color:#77777c;text-align:center;place-content:center;min-height:300px;display:grid}.contact-conversation-empty strong{color:#343438;font-size:14px}.contact-conversation-empty p{margin:6px 0 0;font-size:10px}.contact-conversation-footer{color:#8e8e93;background:#fff;border-top:1px solid #e3e3e5;justify-content:space-between;align-items:center;gap:18px;padding:12px 18px;font-size:8px;display:flex}.contact-message-composer{background:#fff;border-top:1px solid #e3e3e5;gap:10px;padding:14px 16px 16px;display:grid}.contact-message-channel-row,.contact-message-channel-row>div,.contact-message-input-row{align-items:center;display:flex}.contact-message-channel-row{justify-content:space-between;gap:14px}.contact-message-channel-row>div{gap:8px}.contact-message-channel-row span,.contact-message-channel-row small{color:#85858a;font-size:8px;font-weight:800}.contact-message-channel-row span{letter-spacing:.06em;text-transform:uppercase}.contact-message-channel-row select{color:#343438;min-height:34px;font:inherit;background:#fff;border:1px solid #d8d8dc;border-radius:8px;padding:7px 28px 7px 10px;font-size:10px;font-weight:800}.contact-message-composer>input,.contact-message-input-row textarea{color:#2e2e32;width:100%;font:inherit;background:#fff;border:1px solid #d8d8dc;border-radius:10px;outline:none;font-size:11px}.contact-message-composer>input{min-height:38px;padding:9px 11px}.contact-message-input-row{align-items:stretch;gap:9px}.contact-message-input-row textarea{resize:vertical;min-height:72px;padding:11px 12px;line-height:1.5}.contact-message-composer>input:focus,.contact-message-input-row textarea:focus,.contact-message-channel-row select:focus{border-color:#bd342d;box-shadow:0 0 0 3px #bd342d1a}.contact-message-input-row button{color:#fff;cursor:pointer;min-width:84px;font:inherit;background:#bd3029;border:0;border-radius:10px;padding:10px 15px;font-size:10px;font-weight:850}.contact-message-input-row button:disabled{cursor:not-allowed;opacity:.45}.contact-message-status{color:#29614f;background:#eaf6f1;border-radius:8px;margin:0;padding:8px 10px;font-size:9px;font-weight:750;line-height:1.45}.contact-message-status.error{color:#8f2d27;background:#fff0ef}.contact-message-status.warning{color:#73531d;background:#fff5df}.contact-photo-strip{flex-wrap:wrap;gap:8px;margin:0;padding:0;list-style:none;display:flex}.contact-photo-strip li{background:#f7f7f8;border:1px solid #d8d8dc;border-radius:10px;align-items:center;gap:7px;max-width:150px;padding:6px;display:flex;position:relative}.contact-photo-strip li.uploading{opacity:.7}.contact-photo-strip li.error{background:#fff0ef;border-color:#d98781}.contact-photo-strip img{object-fit:cover;border-radius:7px;width:44px;height:44px}.contact-photo-strip span{color:#66666b;text-overflow:ellipsis;white-space:nowrap;font-size:9px;font-weight:750;overflow:hidden}.contact-photo-strip li.error span{color:#8f2d27}.contact-photo-strip button{color:#66666b;cursor:pointer;background:#e7e7e9;border:0;border-radius:50%;min-width:24px;min-height:24px;padding:0;font-size:13px;line-height:1}.contact-photo-add{color:#55555a;cursor:pointer;background:#fff;border:1px solid #d8d8dc;border-radius:10px;justify-content:center;align-items:center;min-width:58px;font-size:10px;font-weight:850;display:inline-flex;position:relative}.contact-photo-add input{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.contact-photo-add:has(input:disabled){cursor:not-allowed;opacity:.45}.contact-photo-add:has(input:focus-visible){border-color:#bd342d;box-shadow:0 0 0 3px #bd342d1a}.contact-chat-attachments{flex-wrap:wrap;gap:7px;display:flex}.contact-chat-attachments a{max-width:100%;line-height:0;display:block}.contact-chat-attachments img{object-fit:cover;border:1px solid #e1e1e3;border-radius:10px;max-width:min(100%,240px);max-height:260px}.contact-chat-attachment-note{color:#929297;letter-spacing:.05em;text-transform:uppercase;font-size:8px;font-weight:800}@media (width<=560px){.contact-message-channel-row{flex-direction:column;align-items:flex-start;gap:8px}.contact-message-channel-row>div{width:100%}.contact-message-channel-row select{flex:1;min-height:44px}.contact-message-input-row{flex-wrap:wrap}.contact-message-input-row textarea{min-width:100%;min-height:84px;font-size:16px}.contact-photo-add{min-width:44px;min-height:44px}.contact-message-input-row button{flex:1;min-height:44px}.contact-photo-strip button{min-width:32px;min-height:32px}.contact-chat-attachments img{max-width:100%}}.contact-translation-toggle{cursor:pointer;background:#fff7f6;border:1px solid #e2d2d0;border-radius:10px;align-items:flex-start;gap:9px;padding:10px 12px;display:flex}.contact-translation-toggle input{accent-color:#bd3029;margin-top:2px}.contact-translation-toggle>span{gap:3px;display:grid}.contact-translation-toggle strong{color:#3a2928;font-size:10px}.contact-translation-toggle small{color:#8a7775;font-size:8px}.contact-translation-preview{background:#f7f7f8;border:1px solid #dfdfe2;border-radius:10px;gap:9px;padding:11px 12px;display:grid}.contact-translation-preview>div:first-child{justify-content:space-between;align-items:center;gap:12px;display:flex}.contact-translation-preview strong{color:#343438;letter-spacing:.05em;text-transform:uppercase;font-size:9px}.contact-translation-preview button{color:#a32a24;cursor:pointer;font:inherit;background:#fff;border:1px solid #bd3029;border-radius:8px;padding:7px 10px;font-size:8px;font-weight:800}.contact-translation-preview button:disabled{cursor:not-allowed;opacity:.5}.contact-translation-copy{background:#fff;border-radius:8px;gap:6px;padding:10px 11px;display:grid}.contact-translation-copy p,.contact-translation-preview>small{color:#4d4d52;white-space:pre-wrap;margin:0;font-size:10px;line-height:1.5}.contact-translation-copy small{color:#8e4c47;font-size:8px;font-weight:750}.contact-history-disclosure{background:#fff;border-top:1px solid #e3e3e5}.contact-history-disclosure>summary{color:#55555a;cursor:pointer;padding:14px 18px;font-size:9px;font-weight:800}.contact-history-disclosure .contact-timeline{border-top:1px solid #ececee;margin:0;padding:5px 18px 0}.contact-timeline-panel{background:#fff;border:1px solid #dce5e2;border-radius:16px;min-width:0;padding:25px}.contact-operations{align-content:start;gap:18px;display:grid}.contact-timeline{margin-top:24px;display:grid}.contact-timeline article{grid-template-columns:18px minmax(0,1fr);gap:12px;min-width:0;padding:0 0 22px;display:grid}.contact-timeline article:not(:last-child) .timeline-marker:after{content:"";background:#dce6e2;width:1px;position:absolute;top:10px;bottom:-34px;left:3px}.timeline-marker{background:#4d957f;border-radius:50%;width:7px;height:7px;margin-top:4px;position:relative}.timeline-meta{flex-wrap:wrap;gap:6px;display:flex}.timeline-meta span,.timeline-meta time{color:#87938e;text-transform:uppercase;font-size:8px;font-weight:750}.contact-timeline h3{color:#32433c;margin:7px 0 0;font-size:12px}.contact-timeline p{overflow-wrap:anywhere;color:#6f7c76;margin:5px 0 0;font-size:10px;line-height:1.5}.contact-channel-state{gap:7px;margin:18px 0;display:grid}.contact-channel-state>div{background:#f4f7f5;border-radius:8px;justify-content:space-between;align-items:center;padding:9px 10px;display:flex}.contact-channel-state strong,.contact-channel-state span{color:#65736d;text-transform:capitalize;font-size:9px}.enrollment-controls{gap:8px;margin-top:15px;display:grid}.enrollment-controls>div{background:#f5f7f6;border-radius:9px;justify-content:space-between;align-items:center;gap:12px;padding:11px;display:flex}.enrollment-controls>div>div{gap:3px;display:grid}.enrollment-controls strong{color:#3b4c45;font-size:10px}.enrollment-controls span{color:#84908b;font-size:8px}.enrollment-controls button{color:#8a4438;cursor:pointer;background:#fff7f5;border:1px solid #c98578;border-radius:7px;padding:7px 9px;font-size:9px;font-weight:800}.follow-up-header{max-width:760px}.waiting-list-header{max-width:720px}.waiting-list-panel,.waiting-list-state{background:#fff;border:1px solid #dce4e1;border-radius:16px;margin-top:18px;overflow:hidden}.waiting-list-state{color:#68756f;padding:24px}.waiting-list-state h2{color:#293a33;margin:0 0 7px;font-size:16px}.waiting-list-state p{max-width:560px;margin:0;font-size:12px;line-height:1.55}.waiting-list-error{color:#8b4439;background:#fff8f6;border-color:#e2c2bc}.waiting-list-summary{color:#75817c;text-transform:uppercase;letter-spacing:.05em;border-bottom:1px solid #ebf0ee;align-items:baseline;gap:7px;padding:15px 18px;font-size:10px;font-weight:750;display:flex}.waiting-list-summary strong{color:#24362f;font-size:22px;line-height:1}.waiting-list-rows{display:grid}.waiting-list-row{min-height:64px;color:inherit;border-bottom:1px solid #edf1ef;grid-template-columns:minmax(150px,.75fr) minmax(220px,1.6fr) minmax(150px,.8fr) minmax(130px,auto) 18px;align-items:center;gap:14px;padding:12px 18px;text-decoration:none;display:grid}.waiting-list-row:last-child{border-bottom:0}.waiting-list-row:hover{background:#f8faf9}.waiting-list-row:focus-visible{z-index:1;outline-offset:-3px;outline:3px solid #b82e272e;position:relative}.waiting-list-customer{color:#263830;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:850;overflow:hidden}.waiting-list-criteria{color:#68756f;text-overflow:ellipsis;white-space:nowrap;font-size:11px;line-height:1.4;overflow:hidden}.waiting-list-status{color:#3d6156;background:#eaf3ef;border-radius:999px;width:fit-content;padding:5px 8px;font-size:9px;font-weight:800}.waiting-list-status.status-match_found{color:#29566b;background:#e7f1f5}.waiting-list-status.status-needs_review,.waiting-list-status.status-delivery_unknown{color:#814c26;background:#fff1df}.waiting-list-expiry{color:#7d8984;text-align:right;white-space:nowrap;font-size:9px;font-weight:700}.waiting-list-arrow{color:#9aa5a1;font-size:16px}.waiting-list-cap{color:#75817c;background:#fafbfa;border-top:1px solid #ebf0ee;margin:0;padding:11px 18px;font-size:10px}@media (width<=760px){.waiting-list-row{grid-template-columns:minmax(0,1fr) auto;gap:6px 12px;min-height:88px;padding:13px 14px}.waiting-list-customer,.waiting-list-criteria{grid-column:1}.waiting-list-status,.waiting-list-expiry{text-align:left;grid-column:1}.waiting-list-arrow{grid-area:1/2/span 4;align-self:center}}.follow-up-summary{grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin:14px 0 4px;display:grid}.follow-up-summary article{background:#fff;border:1px solid #dce4e1;border-radius:12px;align-content:space-between;gap:10px;min-height:78px;padding:13px 15px;display:grid}.follow-up-summary span{color:#75817c;text-transform:uppercase;letter-spacing:.06em;font-size:9px;font-weight:750}.follow-up-summary strong{color:#24362f;font-size:24px;line-height:1}.follow-up-panel{background:#fff;border:1px solid #dce4e1;border-radius:16px;margin-top:18px;overflow:hidden}.inventory-watch-panel{margin-bottom:1rem}.inventory-watch-list{gap:.65rem;padding:0 1rem 1rem;display:grid}.inventory-watch-row{border:1px solid #dce4e1;border-radius:.75rem;justify-content:space-between;align-items:center;gap:1rem;padding:.8rem .9rem;display:flex}.inventory-watch-row>div:first-child{gap:.2rem;min-width:0;display:grid}.inventory-watch-row span,.inventory-watch-row small{color:#75817c}.inventory-watch-actions{flex-wrap:wrap;align-items:center;gap:.55rem;display:flex}@media (width<=700px){.inventory-watch-row{flex-direction:column;align-items:stretch}.inventory-watch-actions>*{min-height:44px}}.follow-up-view-note{color:#68756f;max-width:620px;margin:6px 0 0;font-size:11px;line-height:1.5}.follow-up-toolbar{background:#fafbfa;border-top:1px solid #ebf0ee;border-bottom:1px solid #ebf0ee;justify-content:space-between;align-items:flex-end;gap:16px;padding:12px 18px;display:flex}.follow-up-controls{flex-wrap:wrap;gap:10px;display:flex}.follow-up-controls label{color:#66736e;letter-spacing:.04em;text-transform:uppercase;gap:4px;font-size:9px;font-weight:800;display:grid}.follow-up-controls select{color:#304139;min-height:38px;font:inherit;text-transform:none;background:#fff;border:1px solid #cfd8d4;border-radius:8px;padding:7px 32px 7px 10px;font-size:11px;font-weight:700}.follow-up-controls select:disabled{cursor:not-allowed;opacity:.55}.follow-up-toolbar>p,.follow-up-shared-help{color:#75817c;font-size:9px;line-height:1.45}.follow-up-toolbar>p{text-align:right;max-width:330px;margin:0}.follow-up-shared-help{background:#fffdfa;border-bottom:1px solid #ebf0ee;margin:0;padding:9px 18px}.follow-up-list{display:grid}.follow-up-row{border-bottom:1px solid #ebf0ee}.follow-up-row>details>summary{cursor:pointer;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:18px;min-height:86px;padding:14px 18px;list-style:none;display:grid}.follow-up-row>details>summary::-webkit-details-marker{display:none}.follow-up-row>details>summary:hover,.follow-up-row>details[open]>summary{background:#fafbfa}.follow-up-row>details>summary:focus-visible{outline-offset:-3px;outline:3px solid #b82e272e}.follow-up-row-main{gap:4px;min-width:0;display:grid}.follow-up-row-main>strong{color:#304139;text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.follow-up-row-preview{color:#4e5d57;-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:11px;line-height:1.45;display:-webkit-box;overflow:hidden}.follow-up-row-meta{color:#7b8782;flex-wrap:wrap;align-items:center;gap:5px 10px;margin-top:2px;font-size:9px;display:flex}.follow-up-row-time{text-align:right;justify-items:end;gap:2px;min-width:142px;display:grid}.follow-up-row-time>span{color:#9aa5a1;letter-spacing:.06em;text-transform:uppercase;font-size:8px;font-weight:800}.follow-up-row-time time{color:#45564f;font-size:10px;font-weight:750}.follow-up-row-time small{color:#75817c;font-size:9px}.follow-up-detail{background:#f8faf9;border-top:1px solid #ebf0ee;grid-template-columns:minmax(0,1.5fr) minmax(220px,.7fr);gap:12px;padding:14px 18px 16px;display:grid}.follow-up-message-detail,.follow-up-context-detail{background:#fff;border:1px solid #dce4e1;border-radius:10px;padding:12px 14px}.follow-up-message-detail>div:first-child>span,.follow-up-context-detail>strong{color:#66736e;letter-spacing:.05em;text-transform:uppercase;font-size:9px;font-weight:800}.follow-up-message-detail p,.follow-up-context-detail p{color:#5d6964;margin:7px 0 0;font-size:10px;line-height:1.5}.follow-up-proposal{color:#34443e;background:#fafbfa;border:1px solid #dce4e1;border-left:3px solid #b82e27;border-radius:8px;margin:12px 0 0;padding:12px 14px;font-size:11px;line-height:1.55}.follow-up-next-message{margin-top:14px}.follow-up-next-message>span{color:#9a4d40;text-transform:uppercase;letter-spacing:.1em;font-size:8px;font-weight:800}.follow-up-generation-note{background:#fafbfa;border:1px dashed #d7dfdc;border-radius:8px;padding:12px 14px}.follow-up-detail>.follow-up-freshness,.follow-up-detail>.follow-up-save-success,.follow-up-detail>.follow-up-error,.follow-up-detail>.follow-up-edit-unavailable,.follow-up-detail>.unknown-hold,.follow-up-detail-actions{grid-column:1/-1}.follow-up-detail-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.follow-up-detail-actions a,.follow-up-detail-actions button,.follow-up-conversation-unavailable{min-height:38px;font:inherit;border-radius:8px;padding:9px 11px;font-size:10px;font-weight:800;line-height:1.8}.follow-up-detail-actions a,.follow-up-detail-actions button{color:#355e52;cursor:pointer;background:#fff;border:1px solid #cfd8d4;text-decoration:none}.follow-up-detail-actions .follow-up-primary-action,.follow-up-detail-actions .quick-approve-button{color:#fff;background:#b82e27;border-color:#9c241f}.follow-up-detail-actions .follow-up-cancel-action{color:#8b4439;background:0 0;border-color:#0000;margin-left:auto}.follow-up-detail-actions button:disabled{cursor:wait;opacity:.55}.follow-up-conversation-unavailable{color:#858f8b;border:1px dashed #cfd8d4;align-items:center;display:inline-flex}.follow-up-cancel-confirmation{color:#76514a;flex-wrap:wrap;align-items:center;gap:7px;margin-left:auto;font-size:10px;font-weight:750;display:flex}.follow-up-edit-form{gap:8px;margin-top:10px;display:grid}.follow-up-edit-form label{gap:6px;display:grid}.follow-up-edit-form label>span{color:#66736e;font-size:9px;font-weight:800}.follow-up-edit-form textarea{resize:vertical;color:#293a33;width:100%;min-height:112px;font:inherit;background:#fff;border:1px solid #bdc9c4;border-radius:8px;padding:11px 12px;font-size:16px;line-height:1.5}.follow-up-edit-form textarea:focus{border-color:#8b4439;outline:3px solid #b82e271f}.follow-up-edit-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.follow-up-edit-actions>span{color:#75817c;margin-right:auto;font-size:9px}.follow-up-edit-actions button{color:#fff;cursor:pointer;min-height:36px;font:inherit;background:#b82e27;border:1px solid #9c241f;border-radius:7px;padding:8px 11px;font-size:10px;font-weight:800}.follow-up-edit-actions button[type=button]{color:#56645f;background:#fff;border-color:#cfd8d4}.follow-up-edit-actions button:disabled{cursor:wait;opacity:.55}.follow-up-save-success,.follow-up-edit-unavailable{border-radius:7px;padding:9px 11px;line-height:1.45}.follow-up-save-success{background:#e5f5ef;color:#25604e!important}.follow-up-edit-unavailable{background:#fbf5e5;color:#765b25!important}.unknown-hold{color:#9a4d40;margin-top:10px;font-size:9px;line-height:1.5;display:block}.follow-up-side{text-align:right;flex-direction:column;align-items:flex-end;gap:8px;display:flex}.follow-up-side time{color:#88938f;font-size:9px}.follow-up-side a{color:#355e52;font-size:10px;font-weight:750;text-decoration:none}.follow-up-side button{color:#8b4439;cursor:pointer;background:#fff7f5;border:1px solid #c98578;border-radius:7px;margin-top:auto;padding:8px 10px;font-size:9px;font-weight:800}.follow-up-side button:disabled{color:#959f9b;background:#edf1ef;border-color:#d6dedb}.follow-up-side .quick-approve-button{color:#fff;background:#b82e27;border-color:#9c241f}.follow-up-outlook{letter-spacing:.01em;border-radius:999px;padding:2px 7px;font-weight:800}.follow-up-outlook.scheduled{color:#1f5c43;background:#e2f2ea}.follow-up-outlook.waiting{color:#7a5a12;background:#f6eeda}.follow-up-outlook.stopped{color:#6b6f6d;background:#ecefee}.follow-up-time-label{color:#9aa5a1;text-transform:uppercase;letter-spacing:.06em;font-size:9px;font-weight:800}.follow-up-time-relative{color:#75817c;font-size:9px}.follow-up-freshness{background:#f4f6f5;border-left:3px solid #c2c9c6;border-radius:0 7px 7px 0;gap:4px;margin:10px 0 0;padding:9px 11px;display:grid}.follow-up-freshness.rewritten{border-left-color:#3f7d63}.follow-up-freshness.stood_down{border-left-color:#a8720f}.follow-up-freshness>strong{letter-spacing:.02em;text-transform:uppercase;font-size:10px;font-weight:800}.follow-up-freshness.rewritten>strong{color:#2c5f4a}.follow-up-freshness.stood_down>strong{color:#7a5a12}.follow-up-freshness>span{color:#5d6866;font-size:11px;line-height:1.4}.follow-up-freshness details{margin-top:2px}.follow-up-freshness summary{color:#55625f;cursor:pointer;font-size:10.5px;font-weight:700}.follow-up-freshness .follow-up-proposal{margin-top:6px}.follow-up-error{color:#8d4035;background:#fff7f5;margin:0;padding:12px 20px;font-size:10px}.runs-header{max-width:780px}.runs-queue-health{background:#fff;border:1px solid #dce4e1;border-radius:14px;justify-content:space-between;align-items:center;gap:20px;margin-top:14px;padding:16px 18px;display:flex}.runs-queue-health h2{color:#2d3f37;margin:3px 0 0;font-size:15px}.runs-queue-healthy{color:#4d7468;align-items:center;gap:8px;margin:0;font-size:10px;font-weight:750;display:flex}.runs-queue-healthy>span{background:#5bc3a2;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 4px #5bc3a21f}.runs-queue-alerts{gap:8px;display:flex}.runs-queue-alerts a{color:#6d511e;background:#fff8e9;border:1px solid #e4c991;border-radius:9px;grid-template-columns:1fr auto;gap:3px 12px;min-width:175px;padding:10px 12px;text-decoration:none;display:grid}.runs-queue-alerts a.critical{color:#90231e;background:#fff1f0;border-color:#e4aaa6}.runs-queue-alerts span{font-size:9px;font-weight:800}.runs-queue-alerts strong{grid-row:span 2;font-size:20px}.runs-queue-alerts small{opacity:.72;font-size:8px}@media (width<=880px){.queue-alert-strip{flex-wrap:wrap;align-items:flex-start;padding:12px 18px}.queue-alert-strip nav{flex-wrap:wrap;width:100%;margin-left:44px}.runs-queue-health{flex-direction:column;align-items:flex-start}.runs-queue-alerts{flex-wrap:wrap;width:100%}.runs-queue-alerts a{flex:180px}}.runs-panel{background:#fff;border:1px solid #dce4e1;border-radius:16px;margin-top:18px;overflow:hidden}.runs-list{display:grid}.runs-list article{border-bottom:1px solid #ebf0ee;grid-template-columns:130px minmax(0,1fr) 190px;gap:24px;padding:21px 24px;display:grid}.runs-state{align-content:start;gap:8px;display:grid}.runs-state>span{color:#386456;text-transform:uppercase;background:#e7f2ee;border-radius:6px;width:fit-content;padding:5px 8px;font-size:8px;font-weight:800}.runs-state>span.unknown{color:#93483c;background:#fbeae7}.runs-state time{color:#89948f;font-size:8px}.runs-body h3{color:#304139;margin:11px 0 0;font-size:13px}.runs-body>p{color:#74817b;margin:6px 0 0;font-size:10px;line-height:1.5}.runs-body dl{flex-wrap:wrap;gap:8px;margin:13px 0 0;display:flex}.runs-body dl>div{background:#f4f7f5;border-radius:7px;padding:7px 8px}.runs-body dt{color:#89948f;text-transform:uppercase;font-size:7px;font-weight:800}.runs-body dd{overflow-wrap:anywhere;color:#4b5b54;margin:3px 0 0;font-size:8px}.runs-contact{text-align:right;flex-direction:column;align-items:flex-end;gap:9px;display:flex}.runs-contact a{color:#345e52;font-size:10px;font-weight:750;text-decoration:none}.runs-contact>span{color:#929c98;font-size:9px}.runs-contact strong{color:#934c40;margin-top:auto;font-size:8px;line-height:1.45}.settings-header{justify-content:space-between;align-items:flex-end;gap:32px;display:flex}.settings-header>div:first-child{max-width:720px}.settings-header h1{color:#17241f;letter-spacing:-.045em;margin:0;font-size:clamp(34px,4vw,52px)}.settings-header>div:first-child>p:last-child{color:#6d7974;max-width:650px;margin:15px 0 0;font-size:13px;line-height:1.55}.settings-header .settings-access-note{color:#8f2823;background:#fff2f1;border:1px solid #e8c7c4;border-radius:8px;margin-top:18px;padding:9px 12px;font-size:11px;font-weight:750;display:inline-flex}.activation-gate{background:#fff9eb;border:1px solid #dfd0aa;border-radius:13px;justify-content:space-between;align-items:center;gap:20px;margin-top:28px;padding:17px 20px;display:flex}.activation-gate strong{color:#6e5528;font-size:11px}.activation-gate p{color:#8b784f;margin:4px 0 0;font-size:9px}.activation-gate>span{color:#8b4e42;text-transform:uppercase;background:#f7e4df;border-radius:6px;padding:6px 9px;font-size:8px;font-weight:850}.activation-gate>span.open{color:#2e6b59;background:#dff1eb}.runtime-preflight{background:#fff;border:1px solid #dce4e1;border-radius:16px;margin-top:14px;overflow:hidden}.runtime-preflight-heading{border-bottom:1px solid #e6ece9;justify-content:space-between;align-items:flex-start;gap:24px;padding:21px 24px;display:flex}.runtime-preflight-heading h2{color:#293a33;margin:0;font-size:19px}.runtime-preflight-heading>div:first-child>p:last-child{color:#6d7974;max-width:650px;margin:8px 0 0;font-size:10px;line-height:1.5}.runtime-preflight-summary{flex-wrap:wrap;justify-content:flex-end;gap:6px;display:flex}.runtime-preflight-summary span,.runtime-preflight-grid article span{text-transform:uppercase;border-radius:999px;padding:5px 8px;font-size:8px;font-weight:850}.runtime-preflight-summary .safe,.runtime-preflight-summary .configured,.runtime-preflight-grid article span.safe,.runtime-preflight-grid article span.configured{color:#2e6b59;background:#dff1eb}.runtime-preflight-summary .missing,.runtime-preflight-grid article span.missing{color:#7c5f24;background:#fff1ca}.runtime-preflight-summary .open,.runtime-preflight-grid article span.open,.runtime-preflight-grid article span.invalid{color:#8b4e42;background:#f7e4df}.runtime-preflight-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;padding:14px;display:grid}.runtime-preflight-grid article{background:#fbfcfc;border:1px solid #e5ebe8;border-radius:10px;padding:13px 14px}.runtime-preflight-grid article>div{justify-content:space-between;align-items:center;gap:12px;display:flex}.runtime-preflight-grid article strong{color:#35463f;font-size:10px}.runtime-preflight-grid article p{color:#718079;margin:7px 0 0;font-size:9px;line-height:1.45}.runtime-preflight-disclaimer{color:#6d7974;border-top:1px solid #e6ece9;margin:0;padding:14px 24px 18px;font-size:9px;line-height:1.55}.active-pointer-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:14px;display:grid}.active-pointer-grid>div{background:#fff;border:1px solid #dfe6e3;border-radius:11px;min-width:0;padding:14px}.active-pointer-grid span,.active-pointer-grid strong{display:block}.active-pointer-grid span{color:#89948f;text-transform:uppercase;font-size:8px;font-weight:800}.active-pointer-grid strong{color:#35463f;text-overflow:ellipsis;white-space:nowrap;margin-top:6px;font-size:10px;overflow:hidden}.settings-section{background:#fff;border:1px solid #dce4e1;border-radius:16px;margin-top:18px;overflow:hidden}.settings-section-heading{border-bottom:1px solid #e6ece9;justify-content:space-between;align-items:center;padding:21px 24px;display:flex}.settings-section-heading h2{color:#293a33;margin:0;font-size:19px}.settings-section-heading>span{color:#89948f;text-transform:uppercase;font-size:8px;font-weight:800}.version-list{display:grid}.version-list article{border-bottom:1px solid #ebf0ee;grid-template-columns:minmax(0,1fr) minmax(230px,.45fr);gap:28px;padding:21px 24px;display:grid}.version-list article.active{background:#fbfdfc;border-left:4px solid #3d9079}.version-main h3{color:#304139;margin:11px 0 0;font-size:14px}.version-main>p{color:#74807b;margin:6px 0 0;font-size:10px}.version-main dl{flex-wrap:wrap;gap:8px;margin:13px 0 0;display:flex}.version-main dl>div{background:#f3f6f5;border-radius:7px;padding:7px 9px}.version-main dt{color:#8a9590;text-transform:uppercase;font-size:7px;font-weight:800}.version-main dd{overflow-wrap:anywhere;color:#4a5b54;margin:3px 0 0;font-size:8px}.version-action{align-content:start;gap:10px;display:grid}.version-action>span{color:#89948f;text-align:right;font-size:8px}.version-action form{gap:7px;display:grid}.version-action input{border:1px solid #d5dedb;border-radius:8px;width:100%;padding:9px;font-size:9px}.version-action button{color:#f7fffc;cursor:pointer;background:#286a58;border:1px solid #286a58;border-radius:8px;padding:9px;font-size:9px;font-weight:800}.version-action button:disabled{color:#919c97;background:#e9eeec;border-color:#d6dedb}.settings-error{color:#8c4035;background:#fff7f5;margin:0;padding:12px 20px;font-size:10px}.activation-history{display:grid}.activation-history article{border-bottom:1px solid #ebf0ee;grid-template-columns:140px minmax(0,1fr) minmax(0,1fr) 140px;gap:18px;padding:16px 20px;display:grid}.activation-history article>div{gap:7px;display:flex}.activation-history span,.activation-history strong,.activation-history p,.activation-history time{color:#71807a;margin:0;font-size:8px}.activation-history span,.activation-history strong{text-transform:uppercase}.activation-history strong{color:#3a675a}.opener-control-summary,.opener-report-actions{justify-content:space-between;align-items:flex-start;gap:20px;display:flex}.opener-control-summary>div,.opener-control-summary form{flex:1}.opener-control-summary strong{margin:6px 0;font-size:18px;display:block}.opener-control-summary form{gap:10px;display:grid}.opener-control-summary select,.opener-control-summary input{border:1px solid #dce6e2;border-radius:8px;padding:10px 12px}.opener-metrics-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:22px 0;display:grid}.opener-metrics-grid article{border:1px solid #dce6e2;border-radius:12px;padding:16px}.opener-metrics-grid dl div{justify-content:space-between;gap:16px;margin-top:8px;display:flex}.opener-metrics-grid dt,.opener-report-actions p{color:#71807a}.opener-history{margin-top:18px}.state-page{background:radial-gradient(circle at 50% 0,#2f7a663d,#0000 38%),#081411;place-items:center;min-height:100vh;padding:24px;display:grid}.state-card{background:#f7faf8;border:1px solid #243933;border-radius:24px;width:min(520px,100%);padding:clamp(30px,6vw,54px);box-shadow:0 34px 90px #00000059}.auth-brand{margin-bottom:52px}.auth-brand div>span{color:#71817b}.state-card h1{font-size:clamp(34px,6vw,48px)}.state-copy{color:#66736e;margin:18px 0 26px;font-size:15px;line-height:1.65}.primary-button,.secondary-button{cursor:pointer;border-radius:10px;width:100%;padding:13px 18px;font-weight:750}.sign-in-form{gap:15px;display:grid}.sign-in-form label{gap:7px;display:grid}.sign-in-form label>span{color:#425049;font-size:12px;font-weight:750}.sign-in-form input{color:#17241f;background:#fff;border:1px solid #cbd6d1;border-radius:10px;width:100%;padding:12px 13px}.sign-in-form input:focus{border-color:#368d74;outline:3px solid #368d7424}.form-error{color:#9f382f;margin:-2px 0 0;font-size:12px;font-weight:650}.primary-button{color:#f8fffc;background:#163d32;border:1px solid #163d32}.primary-button:disabled{color:#8d9994;cursor:not-allowed;background:#e7ece9;border-color:#d5ddd9}.secondary-button{color:#29463d;background:#fff;border:1px solid #ccd7d2}.state-progress{color:#62716b;background:#fff;border:1px solid #d8e1dd;border-radius:10px;gap:10px;padding:13px 16px;font-size:13px;font-weight:700}.privacy-note{color:#97a19d;border-top:1px solid #e0e7e4;margin:34px 0 0;padding-top:18px;font-size:11px;line-height:1.5}@media (width>=561px){.sidebar-status{display:block}}@media (width<=880px){.workspace-shell{grid-template-columns:82px minmax(0,1fr)}.sidebar{padding-inline:12px}.sidebar-brand{justify-content:center;padding-inline:0}.sidebar-brand>div,.nav-full-label,.sidebar-status p{display:none}.sidebar nav a{flex-direction:column;justify-content:center;gap:6px;padding-inline:6px;font-size:10px}.nav-short-label{display:inline}.sidebar-status{place-items:center;padding-inline:0;display:grid}.sidebar-status>div span:last-child{display:none}.workspace-topbar{padding-inline:24px}.page-content{width:min(100% - 48px,1180px)}.overview-header{flex-direction:column;align-items:stretch}.command-center-hero{grid-template-columns:minmax(0,1fr) 260px;padding:36px}.command-center-copy h1{font-size:clamp(36px,6vw,54px)}.channel-mode-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.mode-control.compact{grid-template-columns:1fr;align-items:stretch}.mode-banner{width:100%}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.overview-detail-grid{grid-template-columns:1fr}.inbox-filters,.inbox-advanced-filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.queue-row{grid-template-columns:minmax(0,1fr) 170px}.conversation-workspace{grid-template-columns:230px minmax(0,1fr)}.conversation-context{display:none}.review-header{flex-direction:column;align-items:stretch}.review-layout{grid-template-columns:1fr}.contact-detail-header{flex-direction:column;align-items:stretch}.contact-detail-grid{grid-template-columns:1fr}.follow-up-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.follow-up-toolbar{flex-direction:column;align-items:stretch}.follow-up-toolbar>p{text-align:left;max-width:none}.follow-up-detail{grid-template-columns:1fr}.runs-list article{grid-template-columns:110px minmax(0,1fr)}.runs-contact{text-align:left;grid-column:2;align-items:flex-start}.settings-header,.runtime-preflight-heading{flex-direction:column;align-items:stretch}.runtime-preflight-summary{justify-content:flex-start}.active-pointer-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.version-list article{grid-template-columns:1fr}.version-action>span{text-align:left}.activation-history article{grid-template-columns:110px minmax(0,1fr) minmax(0,1fr)}.activation-history time{grid-column:2}}@media (width<=560px){.workspace-shell{padding-bottom:calc(96px + env(safe-area-inset-bottom));display:block}.sidebar{z-index:10;width:100%;height:auto;min-height:68px;padding:8px 10px calc(8px + env(safe-area-inset-bottom));background:#0a1714;position:fixed;inset:auto 0 0}.sidebar-brand,.sidebar-status{display:none}.sidebar nav{scrollbar-width:none;scroll-snap-type:x proximity;gap:2px;width:100%;display:flex;overflow:auto hidden}.sidebar nav::-webkit-scrollbar{display:none}.sidebar nav a{scroll-snap-align:center;border-radius:8px;flex:none;gap:5px;min-width:44px;padding:7px 8px}.sidebar nav a .nav-short-label{white-space:nowrap}.sidebar nav a:has(.nav-attention-count) .nav-marker{display:none}.sidebar nav .nav-attention-count{order:-1;margin-left:0}.workspace-topbar{height:64px;padding-inline:16px}.connection-label{font-size:0}.operator-menu>div,.operator-menu button{display:none}.page-content{width:min(100% - 32px,1180px);padding:42px 0}.empty-panel{flex-direction:column;align-items:flex-start;min-height:190px;padding:24px}.command-center-hero{border-radius:18px;grid-template-columns:1fr;min-height:0;padding:30px 24px}.command-center-copy h1{font-size:40px}.command-center-copy>p:not(.command-center-eyebrow){font-size:12px}.command-core,.command-sonar{width:250px}.command-value-flow{grid-template-columns:1fr;gap:15px}.command-value-flow article{grid-template-columns:1fr auto;align-items:end;gap:4px 12px;display:grid}.command-value-flow strong{grid-area:1/2/span 2}.command-value-flow p{grid-column:1}.command-value-flow>i{display:none}.metric-grid,.channel-grid,.mode-control-master,.channel-mode-grid,.mode-control.compact .mode-control-master{grid-template-columns:1fr}.mode-control.compact .channel-mode-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.mode-control-actions{width:100%}.mode-confirmation{flex-direction:column;align-items:stretch}.mode-confirmation-actions{width:100%}.runtime-preflight-grid{grid-template-columns:1fr}.channel-grid>div{min-height:auto}.configuration-panel dl,.inbox-filters{grid-template-columns:1fr}.inbox-filter-drawer>summary small{display:none}.inbox-advanced-filter-grid,.queue-row{grid-template-columns:1fr}.conversation-workspace{grid-template-columns:1fr;min-height:0}.conversation-rail{border-bottom:1px solid #e3e3e5;border-right:0}.conversation-rail-list{display:flex;overflow-x:auto}.conversation-rail-list>button{border-bottom:0;border-right:1px solid #e7e7e9;min-width:260px}.conversation-thread{min-height:600px}.chat-message{width:92%}.contact-conversation-header{flex-wrap:wrap;align-items:flex-start}.contact-conversation-header .ghl-link{text-align:center;width:100%;margin-left:0}.contact-conversation-thread{min-height:440px;padding:18px 14px}.contact-chat-message{width:92%}.contact-conversation-footer{flex-direction:column;align-items:flex-start;gap:4px}.queue-row-side{text-align:left;align-items:flex-start}.inline-approval-actions{flex-direction:column;align-items:stretch}.inline-decision-tabs,.inline-decision-selects{grid-template-columns:1fr}.inline-decision-footer{flex-direction:column;align-items:stretch}.queue-footer{flex-direction:column;align-items:flex-start;gap:12px}.conversation-message{width:95%}.decision-selects{grid-template-columns:1fr}.contact-card{flex-direction:column;align-items:flex-start}.contact-card>div:last-child{text-align:left}.contact-search{flex-direction:column}.contact-search button,.follow-up-controls,.follow-up-controls label,.follow-up-controls select{width:100%}.follow-up-row>details>summary{grid-template-columns:1fr;gap:9px;min-height:0;padding:13px 14px}.follow-up-row-time{text-align:left;grid-template-columns:auto auto auto;place-items:baseline start;gap:7px;min-width:0}.follow-up-detail{padding:12px 14px 14px}.follow-up-detail-actions a,.follow-up-detail-actions button,.follow-up-conversation-unavailable{text-align:center;flex:145px;justify-content:center}.follow-up-detail-actions .follow-up-cancel-action,.follow-up-cancel-confirmation{margin-left:0}.follow-up-cancel-confirmation{width:100%}.follow-up-edit-actions button{flex:120px}.runs-list article{grid-template-columns:1fr}.runs-contact{grid-column:auto}.active-pointer-grid,.activation-history article{grid-template-columns:1fr}.activation-history time{grid-column:auto}}@media (prefers-reduced-motion:reduce){.command-pulse,.orbit-one,.orbit-three,.sonar-sweep,.sonar-contact{animation:none}}.workspace-shell{background:#f4f4f5}.brand p em{color:#df3b33;font-style:normal}.sidebar{color:#e7e7e8;background:radial-gradient(circle at 8% 92%,#c9302838,#0000 36%),#0b0b0c}.brand p{color:#fff}.brand div>span,.sidebar nav a,.sidebar-status>div{color:#96969b}.sidebar nav a:hover,.sidebar nav a.active{color:#fff;background:#211314}.nav-marker{border-color:#57575d}.sidebar nav a.active .nav-marker{background:#df3b33;border-color:#df3b33;box-shadow:0 0 0 4px #df3b331f}.sidebar-status{border-top-color:#2b2b2e}.sidebar-status p{color:#76767b}.sidebar-status strong{color:#f16a62}.workspace-topbar{background:#ffffffe0;border-bottom-color:#dddddf}.connection-label,.operator-menu button,.page-header>p:last-child,.review-header>div:first-child>p:last-child,.contact-detail-header>div>p:last-child,.settings-header>div:first-child>p:last-child{color:#68686d}.operator-menu strong,.page-header h1,.state-card h1,.review-header h1,.contact-detail-header h1,.settings-header h1{color:#19191b}.operator-avatar{background:#fff0ef;border-color:#e4c7c5;color:#9f2822!important}.page-eyebrow,.overview-link,.review-link,.review-header>div:first-child>a,.contact-detail-header>div>a,.follow-up-side a,.runs-contact a,.review-loading a{color:#b42d27}.overview-link:hover{color:#761c18}.empty-panel,.metric-card,.overview-panel,.overview-state,.inbox-filters,.queue-panel,.review-panel,.review-loading,.contact-search,.contacts-list,.ghl-link,.contact-timeline-panel,.follow-up-panel,.runs-panel,.runtime-preflight,.active-pointer-grid>div,.settings-section,.state-progress{background:#fff;border-color:#dddddf}.empty-icon{color:#9f2822;background:#fbe9e7}.mode-banner.approval,.mode-banner.auto{background:#fff1f0;border-color:#e4b8b4}.mode-banner.approval span,.mode-banner.approval strong,.mode-banner.approval p,.mode-banner.auto span,.mode-banner.auto strong,.mode-banner.auto p{color:#9d2923}.metric-card.warning{border-top-color:#d39c38}.metric-card.critical,.version-list article.active{border-color:#c93028}.panel-heading>strong,.channel-grid small{color:#a52a24}.channel-grid>div,.configuration-panel dl>div,.mode-breakdown span,.reason-list span,.contact-channel,.contact-channel-state>div,.enrollment-controls>div,.runs-body dl>div,.version-main dl>div{background:#f2f2f3}.channel-grid .channel-primary{color:#fff;background:#18181a;box-shadow:inset 0 -3px #c93028}.channel-grid .channel-primary span,.channel-grid .channel-primary strong{color:#fff}.inbox-tabs a:hover,.inbox-tabs a.active{color:#9f2822;border-bottom-color:#c93028}.inbox-filters input:focus,.inbox-filters select:focus,.decision-form input:focus,.decision-form select:focus,.decision-form textarea:focus,.sign-in-form input:focus{border-color:#c93028;outline:3px solid #c930281f}.filter-actions button,.contact-search button,.decision-submit,.version-action button,.primary-button{color:#fff;background:#b82e27;border-color:#a92822}.filter-actions button:hover,.contact-search button:hover,.decision-submit:hover,.version-action button:hover,.primary-button:hover{background:#98231e;border-color:#821d18}.queue-meta .channel-badge.facebook,.contact-channel.facebook{color:#fff;background:#1b1b1d}.queue-meta .channel-badge.sms{color:#8e241f;background:#f9dfdd}.queue-meta .channel-badge.email{color:#55555b;background:#e8e8ea}.message-preview{color:#fff;background:#1a1a1c;box-shadow:inset 0 -3px #c93028}.message-preview.sms{color:#4d1d1a;box-shadow:none;background:#f9e3e1}.conversation-message.outbound{background:#fff4f3;border-color:#efcfcc}.timeline-marker{background:#c93028}.runs-state>span,.runtime-preflight-summary .safe,.runtime-preflight-summary .configured,.runtime-preflight-grid article span.safe,.runtime-preflight-grid article span.configured,.activation-gate>span.open{color:#7b211d;background:#f8dedc}.version-list article.active{background:snow;border-left-width:4px}.state-page{background:radial-gradient(circle at 50% 0,#c9302847,#0000 38%),#080809}.state-card{background:#f7f7f8;border-color:#333336}.auth-brand p{color:#19191b}.auth-brand div>span,.state-copy{color:#68686d}.secondary-button,.ghl-link{color:#8f2520;background:#fff;border-color:#d6d6d9}@media (width<=560px){.sidebar{background:#0b0b0c}}.review-header{align-items:center}.review-header>div:first-child>a{margin-bottom:18px}.review-header h1{text-transform:capitalize;font-size:clamp(32px,3.5vw,46px)}.review-record-meta{color:#77777c;flex-wrap:wrap;align-items:center;gap:8px;margin-top:12px;font-size:10px;display:flex}.review-record-meta>span:not(:first-child):before{color:#c5c5c8;content:"•";margin-right:8px}.review-channel-chip{color:#fff;letter-spacing:.08em;text-transform:uppercase;background:#1b1b1d;border-radius:999px;padding:5px 8px;font-size:8px;font-weight:850}.review-channel-chip.sms{color:#8e241f;background:#f9dfdd}.review-channel-chip.email{color:#55555b;background:#e8e8ea}.review-header .mode-banner{border-radius:12px;width:min(250px,100%);padding:14px 16px}.review-header .mode-banner strong{font-size:18px}.review-header .mode-banner p{font-size:9px}.review-layout{grid-template-columns:minmax(0,1.72fr) minmax(300px,.72fr);gap:20px}.proposal-review-card{order:1}.conversation-panel{order:2}.inventory-approval-panel{order:3}.workiz-booking-panel{order:4}.review-panel,.review-loading{border-radius:14px;padding:21px}.review-details{border-top:1px solid #ececee;margin-top:14px}.review-details summary,.workiz-link-message summary{color:#74747a;cursor:pointer;letter-spacing:.06em;text-transform:uppercase;padding-top:12px;font-size:9px;font-weight:800}.review-details .review-section{border-top:0;margin-top:10px;padding-top:0}.review-sidebar{position:relative}.decision-panel{z-index:2;border-color:#e0c2bf;order:-1;position:sticky;top:84px;box-shadow:0 14px 35px #20121114}.decision-tabs button{min-height:38px}.decision-tabs button.active{color:#8f2520;background:#fff1f0;border-color:#b82e27}.evidence-panel{padding:0;overflow:hidden}.evidence-panel>summary{cursor:pointer;justify-content:space-between;align-items:center;gap:12px;padding:19px 21px;list-style:none;display:flex}.evidence-panel>summary::-webkit-details-marker{display:none}.evidence-panel>summary h2,.evidence-panel>summary p{margin:0}.evidence-panel>summary h2{margin-top:4px;font-size:16px}.evidence-panel>summary>span{color:#a42a24;font-size:9px;font-weight:800}.evidence-panel[open]>summary{border-bottom:1px solid #ececee}.evidence-panel[open]>summary>span{font-size:0}.evidence-panel[open]>summary>span:after{content:"Hide details";font-size:9px}.evidence-panel-body{padding:0 21px 21px}.conversation-panel{padding-bottom:16px}.conversation-list{background:#f7f7f8;border:1px solid #ececee;border-radius:12px;gap:12px;max-height:560px;margin-top:16px;padding:16px;overflow-y:auto}.conversation-row{align-items:flex-end;gap:9px;display:flex}.conversation-row.outbound{flex-direction:row-reverse}.conversation-avatar{color:#55555a;background:#fff;border:1px solid #d9d9dc;border-radius:50%;flex:0 0 28px;place-items:center;width:28px;height:28px;font-size:8px;font-weight:850;display:grid}.conversation-row.outbound .conversation-avatar{color:#fff;background:#1b1b1d;border-color:#d8443c}.conversation-message{background:#fff;border:1px solid #e2e4e3;border-radius:13px 13px 13px 4px;width:auto;max-width:min(78%,640px);padding:12px 14px;box-shadow:0 3px 10px #1414160a}.conversation-message.outbound{background:#fff3f2;border-radius:13px 13px 4px;margin-left:0}.conversation-message>div{align-items:center}.conversation-message>div strong{color:#45454a;text-transform:none}.conversation-message p{font-size:12px}.inventory-approval-panel,.workiz-booking-panel{border-color:#e3e3e5;box-shadow:0 5px 18px #1e1e2008}.workiz-management-card.empty{grid-template-columns:minmax(0,1fr) auto;align-items:center;column-gap:16px;padding:13px 15px;display:grid}.workiz-management-card.empty h3{font-size:15px}.workiz-management-card.empty>p:last-child{color:#737378;grid-area:1/2/span 2;max-width:245px;font-size:10px;line-height:1.45}.workiz-link-message{border-top:1px solid #ececee;margin-top:12px}.workiz-booking-preview{margin-top:10px;padding:12px 13px;font-size:10px}.workiz-booking-actions{flex-wrap:wrap;gap:8px}.workiz-booking-actions button:last-child{background:#1b1b1d;order:-2;box-shadow:inset 0 -3px #c93028}.workiz-booking-actions button:first-child{color:#8f2520;background:#fff;border:1px solid #d6d6d9}.workiz-direct-form{background:#fafafa;border:1px solid #e1e1e3;border-radius:12px;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:18px;padding:18px}.workiz-direct-form .review-panel-heading,.workiz-direct-form .workiz-field-wide,.workiz-direct-form>button,.workiz-direct-form>.workiz-booking-status{grid-column:1/-1}.workiz-direct-form input,.workiz-direct-form select,.workiz-direct-form textarea{background:#fff;border-color:#d2d2d5;border-radius:8px;min-height:42px;padding:9px 10px}.workiz-direct-form textarea{min-height:84px}@media (width<=1100px){.review-layout{grid-template-columns:1fr}.review-sidebar{grid-row:1;grid-template-columns:minmax(0,1fr) minmax(260px,.65fr)}.decision-panel{position:static}.workiz-direct-form{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=720px){.review-record-meta>span:not(:first-child):before{display:none}.review-sidebar{grid-template-columns:1fr;display:grid}.workiz-management-card.empty,.workiz-direct-form{grid-template-columns:1fr}.workiz-management-card.empty>p:last-child,.workiz-direct-form .review-panel-heading,.workiz-direct-form .workiz-field-wide,.workiz-direct-form>button,.workiz-direct-form>.workiz-booking-status{grid-area:auto/1}.conversation-list{padding:12px 8px}.conversation-message{max-width:calc(100% - 38px)}}.command-sonar{background:radial-gradient(circle,#c9302817,#0000 62%),#0d0d0f;box-shadow:0 0 0 12px #c9302805,0 0 52px #c930281f}html[data-theme=dark] .theme-setting-card strong,html[data-theme=dark] .theme-setting-card p,html[data-theme=dark] .theme-setting-card span,html[data-theme=dark] .theme-setting-card label{color:#f1f1f2}html[data-theme=dark] .theme-setting-card p{color:#b6b6bb}html[data-theme=dark] :where(.panel-heading h2,.overview-section-heading h2,.conversion-heading h2,.conversion-funnel h3,.queue-panel h2,.review-panel-heading h2,.contact-rail-heading h2,.contact-card strong,.follow-up-list strong,.runs-list strong,.settings-section-heading h2,.version-main h2,.mode-page-intro h2){color:#f2f2f3}html[data-theme=dark] :where(.conversion-heading>div>p:last-child,.overview-section-heading>p:last-child,.panel-footnote,.queue-copy p,.review-panel-heading p,.contact-card p,.follow-up-list p,.runs-list p,.version-main p,.mode-page-intro>p){color:#a9a9ae}html[data-theme=dark] :where(.theme-setting-card,.conversion-panel,.overview-panel,.metric-card,.queue-panel,.review-panel,.review-utility-card,.contacts-list,.contact-card,.inventory-card,.follow-up-panel,.runs-panel,.settings-section){box-shadow:none}.workspace-topbar{height:64px}.topbar-page-title{align-items:center;gap:14px;display:flex}.topbar-page-title>strong{color:#202023;letter-spacing:-.015em;font-size:16px}.topbar-page-title>span{color:#8a8a8f;align-items:center;gap:7px;font-size:9px;display:flex}.page-content{padding:22px 0 46px}.page-header{display:none}.inbox-tabs{margin-top:0}.sidebar-status{color:inherit;border-radius:10px;text-decoration:none;transition:background .14s,border-color .14s}.sidebar-status:hover,.sidebar-status.active{background:#c930281f;border-top-color:#0000}.sidebar-status p{justify-content:space-between;align-items:center;gap:8px;display:flex}.sidebar-status p>span{color:#ad7773;font-size:8px;font-weight:800}.mode-page{gap:16px;max-width:980px;display:grid}.mode-page-intro{justify-content:space-between;align-items:end;gap:24px;padding:4px 2px 0;display:flex}.mode-page-intro h2{color:#222225;letter-spacing:-.025em;margin:0;font-size:24px}.mode-page-intro>p{color:#77777c;text-align:right;max-width:430px;margin:0;font-size:10px;line-height:1.55}@media (width<=880px){.page-content{padding-top:18px}.mode-page-intro{flex-direction:column;align-items:flex-start;gap:8px}.mode-page-intro>p{text-align:left}}.page-content:has(.contact-review-page){padding-top:24px}.review-header.compact{align-items:flex-start;min-height:0}.review-header.compact>div:first-child>a{margin-bottom:10px}.review-header.compact h1{font-size:clamp(28px,3vw,40px)}.contact-review-page .review-layout{margin-top:18px}.contact-review-page .conversation-panel{order:1}.contact-review-page .proposal-review-card{order:2}.review-utility-card.inventory-utility{order:3}.review-utility-card.workiz-utility{order:4}.contact-rail-card{order:-2}.contact-rail-heading{align-items:center;gap:12px;display:flex}.contact-rail-heading h2{color:#222225;text-transform:capitalize;margin:0;font-size:17px}.contact-rail-heading div>span{color:#9a9a9f;letter-spacing:.06em;text-transform:uppercase;margin-top:4px;font-size:8px;font-weight:750;display:block}.contact-rail-facts{border-block:1px solid #ececee;gap:11px;margin:18px 0 0;padding:15px 0;display:grid}.contact-rail-facts>div{grid-template-columns:88px minmax(0,1fr);align-items:start;gap:10px;display:grid}.contact-rail-facts dt{color:#96969b;font-size:8px}.contact-rail-facts dd{overflow-wrap:anywhere;color:#3f3f43;text-align:right;text-transform:capitalize;margin:0;font-size:9px;font-weight:750}.contact-rail-facts>div:nth-child(2) dd{text-transform:none}.contact-rail-tags{flex-wrap:wrap;gap:6px;padding-top:14px;display:flex}.contact-rail-tags span{color:#6c6c71;background:#f1f1f2;border-radius:6px;padding:5px 7px;font-size:7px}.contact-mode-state{color:#8d2924;background:#fff3f2;border:1px solid #e3c2bf;border-radius:9px;justify-content:space-between;align-items:center;margin-top:14px;padding:10px 11px;display:flex}.contact-mode-state span{font-size:8px}.contact-mode-state strong{text-transform:uppercase;font-size:9px}.review-utility-card{background:#fff;border:1px solid #dddddf;border-radius:14px;overflow:hidden}.review-utility-card>summary{cursor:pointer;grid-template-columns:minmax(0,1fr) auto;align-content:center;gap:4px 16px;min-height:72px;padding:15px 19px;list-style:none;display:grid}.review-utility-card>summary::-webkit-details-marker{display:none}.review-utility-card>summary>span{color:#b42d27;letter-spacing:.1em;text-transform:uppercase;font-size:8px;font-weight:850}.review-utility-card>summary>strong{color:#2a2a2d;font-size:14px}.review-utility-card>summary>small{color:#747479;text-transform:uppercase;background:#f1f1f2;border-radius:999px;grid-area:1/2/span 2;align-self:center;padding:5px 7px;font-size:7px;font-weight:800}.review-utility-card>summary:after{color:#a62a24;content:"+";grid-area:1/3/span 2;align-self:center;font-size:18px}.review-utility-card[open]>summary{border-bottom:1px solid #ececee}.review-utility-card[open]>summary:after{content:"–"}.review-utility-content>.review-panel{box-shadow:none;border:0;border-radius:0;padding:20px}.bottom-evidence-panel{margin-top:18px;padding:0}.bottom-evidence-panel>summary{min-height:62px;padding-block:14px}.bottom-evidence-panel>summary h2{font-size:14px}@media (width<=1100px){.contact-review-page .review-sidebar{grid-row:auto;grid-template-columns:1fr}.contact-review-page .contact-rail-card{order:-2}.contact-review-page .decision-panel{order:-1}}@media (width<=720px){.page-content:has(.contact-review-page){padding-top:16px}.review-utility-card>summary{grid-template-columns:minmax(0,1fr) auto}.review-utility-card>summary:after{display:none}.conversion-heading{flex-direction:column}.conversion-funnel{grid-template-columns:1fr}.conversion-funnel h3{min-height:0}.conversion-funnel dl{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width>=721px) and (width<=1180px){.conversion-funnel{grid-template-columns:repeat(2,minmax(0,1fr))}}.page-content:has(>.command-center-hero){width:100%;padding-top:0}.page-content:has(>.command-center-hero)>:not(.command-center-hero){width:min(1180px,100% - 84px);margin-left:auto;margin-right:auto}.command-center-hero{border-width:0 0 1px;border-radius:0;padding-left:max(46px,50vw - 715px);padding-right:max(46px,50vw - 715px);box-shadow:inset 0 0 0 1px #ffffff08}.appearance-settings{gap:22px;max-width:820px;display:grid}.appearance-settings-copy h1{color:#19191b;letter-spacing:-.04em;margin:0;font-size:clamp(32px,4vw,46px)}.appearance-settings-copy>p:last-child{color:#77777c;margin:12px 0 0;font-size:13px}.theme-setting-card{background:#fff;border:1px solid #dddddf;border-radius:16px;justify-content:space-between;align-items:center;gap:24px;padding:24px;display:flex}.theme-setting-card>div{align-items:center;gap:15px;display:flex}.theme-setting-icon{color:#fff;background:#1a1a1c;border-radius:12px;flex:none;place-items:center;width:42px;height:42px;font-size:18px;display:grid;box-shadow:inset 0 -3px #c93028}.theme-setting-card strong{color:#252528;font-size:15px}.theme-setting-card p{color:#79797e;margin:5px 0 0;font-size:11px}.theme-switch{cursor:pointer;display:inline-flex;position:relative}.theme-switch input{opacity:0;width:1px;height:1px;position:absolute}.theme-switch>span:last-child{background:#e7e7e9;border:1px solid #c9c9cd;border-radius:999px;width:52px;height:30px;transition:background .16s,border-color .16s;display:block;position:relative}.theme-switch>span:last-child:after{content:"";background:#fff;border-radius:50%;width:22px;height:22px;transition:transform .16s;position:absolute;top:3px;left:4px;box-shadow:0 2px 7px #0000002e}.theme-switch input:checked+span{background:#c93028;border-color:#c93028}.theme-switch input:checked+span:after{transform:translate(21px)}.theme-switch input:focus-visible+span{outline-offset:3px;outline:3px solid #c930283d}.theme-preview-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.theme-preview{background:#f5f5f6;border:1px solid #dddddf;border-radius:14px;grid-template-columns:54px 1fr;gap:10px;min-height:154px;padding:14px;display:grid;position:relative;overflow:hidden}.theme-preview>span{background:#161618;border-radius:8px}.theme-preview>div{background:#fff;border-radius:8px;gap:8px;padding:10px;display:grid}.theme-preview i{background:#ececee;border-radius:5px;display:block}.theme-preview i:first-child{background:#c93028}.theme-preview strong{color:#4a4a4f;font-size:10px;position:absolute;bottom:12px;right:14px}.theme-preview.selected{border-color:#c93028;box-shadow:0 0 0 3px #c930281a}.theme-preview.dark{background:#161618;border-color:#343438}.theme-preview.dark>div{background:#242427}.theme-preview.dark i{background:#38383d}.theme-preview.dark i:first-child{background:#df3b33}.theme-preview.dark strong{color:#dedee0}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}html[data-theme=dark] body,html[data-theme=dark] .workspace-shell,html[data-theme=dark] .workspace-main{color:#e9e9eb;background:#111113}html[data-theme=dark] .workspace-topbar{background:#111113e6;border-bottom-color:#303034}html[data-theme=dark] .topbar-page-title>strong,html[data-theme=dark] .operator-menu strong,html[data-theme=dark] .appearance-settings-copy h1,html[data-theme=dark] .workspace-main :where(h1,h2,h3,h4,dt,label){color:#f1f1f2}html[data-theme=dark] .workspace-main :where(p,dd,small,time),html[data-theme=dark] .appearance-settings-copy>p:last-child{color:#aaaab0}html[data-theme=dark] :where(.empty-panel,.metric-card,.overview-panel,.overview-state,.conversion-panel,.conversion-funnel article,.inbox-filters,.queue-panel,.queue-list>article,.review-panel,.review-loading,.review-utility-card,.contact-search,.contacts-list,.contact-card,.ghl-link,.contact-timeline-panel,.contact-conversation-panel,.contact-message-composer,.follow-up-panel,.follow-up-list article,.runs-panel,.runs-list article,.runtime-preflight,.runtime-preflight-grid article,.active-pointer-grid>div,.settings-section,.version-list article,.activation-history article,.channel-mode-card,.theme-setting-card){color:#dedee0;background:#1b1b1e;border-color:#343438}html[data-theme=dark] :where(input,textarea,select,.conversation-list,.conversation-message,.chat-message.inbound,.chat-message.draft,.workiz-direct-form,.workiz-management-card,.inventory-search,.contact-message-input-row){color:#eeeeef;background:#242427;border-color:#3c3c41}html[data-theme=dark] :where(input,textarea,select)::placeholder{color:#77777d}html[data-theme=dark] :where(.contact-photo-strip li,.contact-photo-add){color:#dedee0;background:#242427;border-color:#3c3c41}html[data-theme=dark] .contact-photo-strip button{color:#c9c9cd;background:#38383d}html[data-theme=dark] .contact-chat-attachments img{border-color:#414146}html[data-theme=dark] :where(.channel-grid>div,.configuration-panel dl>div,.mode-breakdown span,.reason-list span,.contact-channel,.contact-channel-state>div,.enrollment-controls>div,.runs-body dl>div,.version-main dl>div,.contact-rail-tags span,.review-code-list span){color:#c2c2c6;background:#29292d}html[data-theme=dark] :where(.conversation-message.outbound,.contact-mode-state,.mode-banner.approval,.mode-banner.auto,.decision-tabs button.active){background:#291819;border-color:#67302d}html[data-theme=dark] :where(.attention-banner,.queue-alert-strip.critical){background:#291819;border-color:#5b2d2a}html[data-theme=dark] .queue-alert-strip:not(.critical){background:#272217;border-color:#54462e}html[data-theme=dark] :where(.secondary-button,.ghl-link,.decision-tabs button){color:#e4e4e6;background:#242427;border-color:#444449}html[data-theme=dark] :where(.page-eyebrow,.overview-link,.review-link,a){color:#ef6a62}html[data-theme=dark] .theme-preview.light{opacity:.72}html[data-theme=dark] .theme-preview.dark{opacity:1}@media (width<=720px){.page-content:has(>.command-center-hero)>:not(.command-center-hero){width:min(100% - 32px,1180px)}.command-center-hero{padding-left:24px;padding-right:24px}.theme-preview-grid{grid-template-columns:1fr}}.sidebar{background:#0b0b0c;border-right:1px solid #242426}.command-center-hero{background:#0b0b0c}.command-center-hero:before{background:radial-gradient(circle,#c930281c,#0000 67%);width:440px;height:440px;top:50%;right:2%;transform:translateY(-50%)}html[data-theme=dark] .runs-queue-health,html[data-theme=dark] .follow-up-summary article,html[data-theme=dark] .inventory-source-status,html[data-theme=dark] .inventory-card,html[data-theme=dark] .inventory-card-body,html[data-theme=dark] .inventory-selection-check,html[data-theme=dark] .inventory-photo-preview{color:#ededee;background:#1b1b1e;border-color:#38383d}html[data-theme=dark] .runs-queue-health h2,html[data-theme=dark] .follow-up-summary strong,html[data-theme=dark] .inventory-source-status strong,html[data-theme=dark] .inventory-card h2,html[data-theme=dark] .inventory-variants strong,html[data-theme=dark] .queue-state strong,html[data-theme=dark] .theme-setting-card strong{color:#f1f1f2}html[data-theme=dark] .runs-body dl>div,html[data-theme=dark] .inventory-selection-check,html[data-theme=dark] .inventory-photo-preview{background:#252529}html[data-theme=dark] .runs-body dt,html[data-theme=dark] .runs-state time,html[data-theme=dark] .follow-up-summary span,html[data-theme=dark] .inventory-source-status span,html[data-theme=dark] .inventory-card p,html[data-theme=dark] .inventory-variants,html[data-theme=dark] .inventory-selection-check label>span,html[data-theme=dark] .queue-state,html[data-theme=dark] .queue-state p,html[data-theme=dark] .theme-setting-card p{color:#a9a9af}html[data-theme=dark] .runs-body dd{color:#d6d6d9}html[data-theme=dark] .inventory-search label{color:#c9c9cd}html[data-theme=dark] .inventory-search input,html[data-theme=dark] .inventory-selection-check select{color:#ededee;background:#252529;border-color:#444449}html[data-theme=dark] .inventory-price{color:#ef6a62}html[data-theme=dark] .inventory-image{background:#f1f1f2;border-bottom:1px solid #38383d}html[data-theme=dark] .queue-heading,html[data-theme=dark] .runs-list article,html[data-theme=dark] .follow-up-toolbar,html[data-theme=dark] .follow-up-row>details>summary:hover,html[data-theme=dark] .follow-up-row>details[open]>summary,html[data-theme=dark] .follow-up-proposal{color:#c9d1ce;background:#1a1c1f;border-color:#2b2b2e #2b2b2e #2b2b2e #b82e27}html[data-theme=dark] .follow-up-toolbar,html[data-theme=dark] .follow-up-shared-help,html[data-theme=dark] .follow-up-row,html[data-theme=dark] .follow-up-detail{border-color:#38383d}html[data-theme=dark] .follow-up-shared-help,html[data-theme=dark] .follow-up-detail{background:#1b1b1e}html[data-theme=dark] .follow-up-controls select,html[data-theme=dark] .follow-up-message-detail,html[data-theme=dark] .follow-up-context-detail,html[data-theme=dark] .follow-up-detail-actions a,html[data-theme=dark] .follow-up-detail-actions button{color:#ededee;background:#252529;border-color:#444449}html[data-theme=dark] .follow-up-row-main>strong,html[data-theme=dark] .follow-up-row-time time{color:#ededee}html[data-theme=dark] .follow-up-row-preview,html[data-theme=dark] .follow-up-message-detail p,html[data-theme=dark] .follow-up-context-detail p{color:#b6b6ba}html[data-theme=dark] .follow-up-detail-actions .follow-up-primary-action,html[data-theme=dark] .follow-up-detail-actions .quick-approve-button{color:#fff;background:#b82e27;border-color:#d94a42}html[data-theme=dark] .follow-up-generation-note{color:#97a09d;background:#17191c;border-color:#2b2b2e}html[data-theme=dark] .follow-up-next-message>span{color:#96a09d}html[data-theme=dark] .follow-up-freshness{background:#1d1f23;border-left-color:#3a3f3d}html[data-theme=dark] .follow-up-freshness.rewritten{border-left-color:#4f9d7d}html[data-theme=dark] .follow-up-freshness.stood_down{border-left-color:#b08a2f}html[data-theme=dark] .follow-up-freshness.rewritten>strong{color:#8fd8b4}html[data-theme=dark] .follow-up-freshness.stood_down>strong{color:#e0c078}html[data-theme=dark] .follow-up-freshness>span{color:#99a3a0}html[data-theme=dark] .follow-up-freshness summary{color:#a7b2af}html[data-theme=dark] .follow-up-outlook.scheduled{color:#8fd8b4;background:#16311f}html[data-theme=dark] .follow-up-outlook.waiting{color:#e0c078;background:#2f2717}html[data-theme=dark] .follow-up-outlook.stopped{color:#a9b1ae;background:#24262a}html[data-theme=dark] .follow-up-time-label{color:#7d8885}html[data-theme=dark] .follow-up-time-relative{color:#96a09c}html[data-theme=dark] .follow-up-list article{border-color:#38383d}html[data-theme=dark] .runs-state>span{color:#e9c5c2;background:#3a2221}html[data-theme=dark] .queue-state.error{color:#f0aaa5;background:#291819}html[data-theme=light] .command-center-hero{color:#19191b;background:#f4f4f5;border-bottom-color:#d9d9dc;box-shadow:inset 0 -1px #00000008}html[data-theme=light] .command-center-hero:before{background:radial-gradient(circle,#c9302817,#0000 68%)}html[data-theme=light] .command-center-copy h1,html[data-theme=light] .command-time-saved strong,html[data-theme=light] .command-value-flow strong,html[data-theme=light] .sonar-caption strong{color:#171719}html[data-theme=light] .command-center-copy>p:not(.command-center-eyebrow){color:#68686d}html[data-theme=light] .command-time-saved>span{color:#404044}html[data-theme=light] .command-time-saved small,html[data-theme=light] .command-center-status span:last-child,html[data-theme=light] .sonar-caption span,html[data-theme=light] .command-value-flow p{color:#79797e}html[data-theme=light] .command-center-status{background:#ffffffd1;border-color:#d5d5d8;box-shadow:0 8px 24px #1e1e200f}html[data-theme=light] .command-center-status strong{color:#2b2b2e}html[data-theme=light] .command-sonar{background:radial-gradient(circle,#c9302812,#0000 62%),#fff;border-color:#e4b7b4;box-shadow:0 0 0 12px #c9302805,0 18px 52px #301a191a}html[data-theme=light] .sonar-grid{background:linear-gradient(90deg,#0000 49.8%,#c9302824 50%,#0000 50.2%),linear-gradient(#0000 49.8%,#c9302824 50%,#0000 50.2%)}html[data-theme=light] .sonar-ring{border-color:#c930282e}html[data-theme=dark] .metric-card>strong{color:#75d5b5}html[data-theme=dark] .metric-card>p{color:#d0d0d4}html[data-theme=dark] :where(.contact-sync-status,.inbox-filter-drawer,.inbox-filter-drawer>summary,.conversation-workspace,.conversation-rail,.conversation-thread,.conversation-thread-header,.conversation-composer,.conversation-context,.contact-conversation-header,.contact-conversation-footer,.contact-history-disclosure){color:#e9e9eb;background:#1b1b1e;border-color:#38383d}html[data-theme=dark] :where(.conversation-thread-body,.contact-conversation-thread){background:radial-gradient(circle at 50% 0,#c9302814,#0000 42%),#151517}html[data-theme=dark] :where(.conversation-rail-search,.conversation-subject,.chat-message,.contact-chat-message,.contact-translation-copy){color:#ededee;background:#242427;border-color:#414146}html[data-theme=dark] :where(.conversation-rail-list>button,.contact-card){color:#e5e5e7;background:#1b1b1e;border-color:#343438}html[data-theme=dark] .conversation-rail-list>button:hover,html[data-theme=dark] .contact-card:hover{background:#242427}html[data-theme=dark] .conversation-rail-list>button.active{color:#f5f5f6;background:#2b191a;box-shadow:inset 3px 0 #df3b33}html[data-theme=dark] :where(.conversation-rail-copy strong,.conversation-thread-header h3,.conversation-context-heading strong,.conversation-context dd,.conversation-owner strong,.conversation-subject strong,.chat-message p,.contact-card h2,.contact-card>div:last-child strong,.contact-sync-status strong,.contact-conversation-header h1,.contact-chat-message p,.contact-conversation-empty strong){color:#f0f0f2}html[data-theme=dark] :where(.conversation-rail-copy>span:nth-child(2),.conversation-rail-copy time,.conversation-rail-copy small,.conversation-thread-header p,.conversation-context dt,.conversation-context-heading>span:last-child,.conversation-owner span,.chat-message time,.chat-message small,.contact-card p,.contact-card>div:last-child span,.contact-card>div:last-child time,.contact-sync-status span,.contact-sync-status p,.contact-conversation-header p,.contact-chat-message span,.contact-chat-message time,.contact-chat-message small,.contact-conversation-footer,.contact-conversation-empty p){color:#aaaab0}html[data-theme=dark] :where(.chat-message.draft,.contact-chat-message.outbound,.contact-translation-toggle){background:#291819;border-color:#67302d}html[data-theme=dark] :where(.contact-search input,.contact-search select,.conversation-rail-search input,.contact-message-composer>input,.contact-message-input-row textarea,.contact-message-channel-row select){color:#f0f0f2;background:#242427;border-color:#444449}html[data-theme=dark] :where(.contact-search label>span,.contact-message-channel-row span,.contact-message-channel-row small){color:#b8b8bd}html[data-theme=dark] .contact-translation-toggle strong,html[data-theme=dark] .contact-translation-preview strong{color:#f0f0f2}html[data-theme=dark] .contact-translation-toggle small,html[data-theme=dark] .contact-translation-preview>small,html[data-theme=dark] .contact-translation-copy p{color:#bebec3}html[data-theme=dark] .contact-translation-preview{background:#202023;border-color:#414146}html[data-theme=dark] .contact-translation-preview button{color:#f4867e;background:#291819;border-color:#8a332e}.state-page-light{color:#19191b;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}html[data-theme=dark] .state-page-light .state-card{color:#19191b;background:#f7f7f8;border-color:#333336}html[data-theme=dark] .state-page-light :where(h1,h2,h3,label),html[data-theme=dark] .state-page-light .auth-brand p{color:#19191b}html[data-theme=dark] .state-page-light :where(.state-copy,.auth-brand div>span,.privacy-note){color:#68686d}html[data-theme=dark] .state-page-light .sign-in-form label>span{color:#425049}html[data-theme=dark] .state-page-light .sign-in-form input{color:#17241f;background:#fff;border-color:#cbd6d1}html[data-theme=dark] .state-page-light .sign-in-form input::placeholder{color:#8b8b90}html[data-theme=dark] .state-page-light .form-error{color:#9f382f}html[data-theme=light] .sonar-sweep{background:conic-gradient(from 270deg at 0 100%,#c930282e,#c930280a 18%,#0000 32%)}html[data-theme=light] .sonar-contact span{color:#9f2822;background:#fff7f6;border-color:#e7bbb8}html[data-theme=light] .sonar-shark-fin{color:#171719;filter:drop-shadow(0 0 14px #c9302838)}html[data-theme=light] .command-value-flow{border-top-color:#d7d7da}html[data-theme=light] .command-value-flow article>span{color:#ad2b25}html[data-theme=light] .command-value-flow>i{color:#c9aaa8}html[data-theme=dark] .escalation-brief>div{background:#202023;border-color:#37373b}html[data-theme=dark] .escalation-brief span{color:#99999f}html[data-theme=dark] .escalation-brief blockquote,html[data-theme=dark] .escalation-brief p{color:#e1e1e3}html[data-theme=dark] .escalation-instruction strong{color:#f2766f}html[data-theme=dark] .inbox-tabs a>strong.zero{color:#80d0b7;background:#17362d}html[data-theme=dark] .inbox-zero{color:#a6e2cf;background:#172722;border-color:#31584c}html[data-theme=dark] .inbox-zero small{color:#89ad9f}.message-translation{flex-direction:column;align-items:flex-start;gap:.4rem;margin-top:.55rem;display:flex}.message-translation-button{appearance:none;color:#ae2b25;font:inherit;cursor:pointer;background:0 0;border:0;border-bottom:1px solid;padding:.15rem 0;font-size:.75rem;font-weight:800;line-height:1.2}.message-translation-button:hover,.message-translation-button:focus-visible{color:#d33830}.message-translation-inline{color:#303033;background:#fff;border:1px solid #dfd9d7;border-radius:.75rem;gap:.35rem;width:min(24rem,100%);padding:.8rem .9rem;font-size:.82rem;line-height:1.45;display:grid}.message-translation-inline strong{color:#ae2b25;letter-spacing:.08em;text-transform:uppercase;font-size:.68rem}.message-translation-error{color:#9d342f}html[data-theme=dark] .message-translation-button{color:#f2766f}html[data-theme=dark] .message-translation-inline{color:#f2f2f3;background:#202023;border-color:#45454a}html[data-theme=dark] .message-translation-inline strong{color:#ff8a84}html[data-theme=dark] .message-translation-error{color:#ffaaa5}html[data-theme=dark] .conversation-rail-heading strong{color:#f2f2f3}html[data-theme=dark] .chat-message.draft{color:#f1f1f2;background:#2b191a;border-color:#71332f;box-shadow:0 8px 24px #0000002e}html[data-theme=dark] .chat-message.draft p{color:#f1f1f2}html[data-theme=dark] .chat-message.draft .chat-message-label,html[data-theme=dark] .chat-message.draft .chat-message-subject{color:#ff8a84}html[data-theme=dark] .chat-message.draft small{color:#c9a29f}html[data-theme=dark] .active-pointer-grid strong{color:#cde5dc}html[data-theme=dark] .version-list article.active{color:#dedee0;background:#25191a;border-color:#6e302d #6e302d #6e302d #df3b33}html[data-theme=dark] .version-list article.active .version-main h3{color:#f3f3f4}html[data-theme=dark] .version-list article.active .version-main>p,html[data-theme=dark] .version-list article.active .version-action>span{color:#b9b9be}html[data-theme=dark] .version-list article.active .version-main dl>div{color:#d5d5d8;background:#302426}html[data-theme=dark] .version-list article.active .version-main dt{color:#aaaab0}html[data-theme=dark] .version-list article.active .version-main dd{color:#e4e4e6}@media (width<=1050px){.escalation-brief{grid-template-columns:1fr}}.test-panel{background:#fff;border:1px solid #dee6e3;border-radius:16px;margin-top:18px;padding:25px}.test-banner{color:#3c534b;background:#f2f8f6;border:1px solid #cfe0da;border-radius:12px;margin:0 0 18px;padding:12px 14px;font-size:13px}.test-controls{color:#66736e;align-items:center;gap:12px;margin-bottom:18px;font-size:13px;display:flex}.test-empty{color:#66736e;font-size:14px}.test-transcript{flex-direction:column;gap:18px;display:flex}.test-turn{background:#fbfdfc;border:1px solid #e6ece9;border-radius:14px;padding:16px}.test-speaker{color:#66736e;text-transform:uppercase;letter-spacing:.04em;min-width:74px;margin-right:10px;font-size:11px;font-weight:700;display:inline-block}.test-speaker-blocked{color:#94352f}.test-customer,.test-agent{color:#24342e;margin:0 0 10px;font-size:14px;line-height:1.5}.test-agent-blocked{background:#fff4f3;border:1px solid #f0d4d1;border-radius:10px;padding:10px 12px}.test-agent-blocked p{margin:0}.test-blocked-draft{color:#6d5350;font-size:13px;font-style:italic;margin-top:8px!important}.test-quoted{color:#3c534b;margin:0 0 10px;padding-left:18px;font-size:13px}.test-turn-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.test-link-button{color:#2f6f5b;cursor:pointer;background:0 0;border:0;padding:0;font-size:12px;font-weight:700}.test-grade-button{color:#3c534b;cursor:pointer;background:#fff;border:1px solid #cfe0da;border-radius:999px;padding:4px 12px;font-size:12px;font-weight:700}.test-grade-button[aria-pressed=true]{color:#1f5344;background:#eaf5f0;border-color:#2f6f5b}.test-graded{color:#66736e;font-size:12px}.test-note{color:#66736e;flex-direction:column;gap:6px;margin-top:10px;font-size:12px;display:flex}.test-note textarea{font:inherit;border:1px solid #dee6e3;border-radius:8px;padding:8px}.test-why{background:#f3f6f5;border-radius:10px;margin:12px 0 0;padding:12px;font-size:12px}.test-why-row{gap:10px;padding:2px 0;display:flex}.test-why-row dt{color:#66736e;min-width:110px;font-weight:700}.test-why-row dd{color:#24342e;margin:0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.test-composer{flex-direction:column;gap:8px;margin-top:20px;display:flex}.test-composer label{color:#66736e;font-size:12px;font-weight:700}.test-composer textarea{font:inherit;resize:vertical;border:1px solid #dee6e3;border-radius:10px;padding:10px}.test-send-button{color:#fff;cursor:pointer;background:#2f6f5b;border:0;border-radius:999px;align-self:flex-start;padding:9px 20px;font-size:13px;font-weight:700}.test-send-button:disabled{cursor:not-allowed;background:#b7c8c2}.test-error{color:#94352f;font-size:13px;font-weight:700}.test-response{border-radius:10px;margin-top:12px;padding:12px 14px;font-size:13px;line-height:1.5}.test-response p{margin:0 0 6px}.test-response ul{margin:6px 0 0;padding-left:18px}.test-response-headline{font-weight:700}.test-response-code_change{color:#6d3b36;background:#fff4f3;border:1px solid #f0d4d1}.test-response-needs_answers{color:#6b5730;background:#fdf8ef;border:1px solid #efe0c2}.test-response-knowledge_change,.test-response-noted{color:#3c534b;background:#f2f8f6;border:1px solid #cfe0da}.grade-control{background:#fbfdfc;border:1px solid #dee6e3;border-radius:14px;margin-top:18px;padding:14px 16px}.grade-control-row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.grade-control-label{color:#3c534b;font-size:13px;font-weight:700}.users-page{gap:22px;display:grid}.users-header{justify-content:space-between;align-items:flex-start;gap:24px;display:flex}.user-invite-panel,.users-summary,.users-table-wrap,.users-state{background:#fff;border:1px solid #dfe7e4;border-radius:16px;box-shadow:0 8px 24px #112d250d}.user-invite-panel{gap:18px;padding:22px;display:grid}.user-invite-heading,.user-invite-fields,.invite-link-row,.users-summary{align-items:center;display:flex}.user-invite-heading{justify-content:space-between;gap:18px}.user-invite-heading h2,.user-invite-heading p{margin:0}.user-invite-heading>span{color:#52665f;background:#edf3f1;border-radius:999px;padding:6px 10px;font-size:11px;font-weight:750}.user-invite-fields{align-items:end;gap:14px}.user-invite-fields label{color:#52665f;flex:1;gap:7px;min-width:0;font-size:12px;font-weight:750;display:grid}.user-invite-fields input,.user-invite-fields select,.users-table select,.invite-link-row input{color:#172b25;min-height:42px;font:inherit;background:#fff;border:1px solid #cfdad6;border-radius:9px;padding:9px 11px}.user-invite-help{color:#687a74;margin:0;font-size:12px;line-height:1.55}.user-invite-result{color:#244d40;background:#eff8f5;border:1px solid #bdd9cf;border-radius:12px;gap:10px;padding:14px;font-size:13px;display:grid}.user-invite-result.warning{color:#664e20;background:#fff8e9;border-color:#ead6ad}.invite-link-row{gap:10px}.invite-link-row input{flex:1;min-width:0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px}.users-summary{gap:26px;padding:18px 22px}.users-summary>div{gap:2px;display:grid}.users-summary span,.users-summary p{color:#687a74;font-size:12px}.users-summary strong{color:#142b24;font-size:24px}.users-summary p{max-width:520px;margin:0 0 0 auto;line-height:1.5}.users-table-wrap{overflow-x:auto}.users-table{border-collapse:collapse;text-align:left;width:100%}.users-table th,.users-table td{vertical-align:top;border-bottom:1px solid #e7ecea;padding:16px 18px}.users-table tr:last-child td{border-bottom:0}.users-table th{color:#687a74;letter-spacing:.08em;text-transform:uppercase;background:#f7f9f8;font-size:11px}.users-table td{color:#253a33;font-size:13px}.users-table td>strong,.users-table td>span,.users-table td>small{display:block}.users-table td>span,.users-table td>small{color:#71807b;margin-top:4px;font-size:11px}.user-status{background:#e9f5f1;border-radius:999px;width:fit-content;padding:5px 8px;font-weight:750;color:#2d5c4d!important}.user-status.pending{background:#fff3d9;color:#76581d!important}.user-status.disabled,.user-status.invite_failed{background:#fbeceb;color:#7a3833!important}.users-state{color:#52665f;padding:28px}.users-state.error{color:#8d312c}.user-action-message{color:#244d40;background:#eff8f5;border:1px solid #bdd9cf;border-radius:10px;margin:0;padding:12px 14px;font-size:13px}.user-invitation-actions{flex-wrap:wrap;gap:8px;display:flex}.secondary-button.danger{color:#7a3833;border-color:#ddbbb8}.auth-secondary-link{color:#315f51;text-align:center;font-size:13px;font-weight:700}.account-card{background:#fff;border:1px solid #dfe7e4;border-radius:16px;grid-template-columns:minmax(220px,.8fr) minmax(280px,1.2fr);gap:28px;padding:24px;display:grid;box-shadow:0 8px 24px #112d250d}.account-card dl,.account-card h2,.account-card p{margin:0}.account-card dl,.account-card>div{align-content:start;gap:14px;display:grid}.account-card dl>div{gap:3px;display:grid}.account-card dt{color:#687a74;letter-spacing:.06em;text-transform:uppercase;font-size:11px;font-weight:750}.account-card dd{color:#172b25;margin:0;font-weight:700}.account-card p{color:#687a74;font-size:13px;line-height:1.55}.account-install{border-top:1px solid #dfe7e4;grid-column:1/-1;padding-top:24px}.account-install-links{flex-wrap:wrap;gap:12px;display:flex}.account-install-links a{justify-content:center;align-items:center;min-height:44px;text-decoration:none;display:inline-flex}@media (width<=560px){.account-install-links a{flex:180px}}html[data-theme=dark] .account-install{border-color:#33443e}@media (width<=760px){.users-header,.user-invite-fields,.users-summary{flex-direction:column;align-items:stretch}.account-card{grid-template-columns:1fr}.users-summary p{margin-left:0}}html[data-theme=dark] .user-invite-panel,html[data-theme=dark] .users-summary,html[data-theme=dark] .users-table-wrap,html[data-theme=dark] .users-state,html[data-theme=dark] .account-card{color:#dbe7e3;background:#14201c;border-color:#33443e}html[data-theme=dark] .account-card dd{color:#e9f2ef}html[data-theme=dark] .user-invite-fields input,html[data-theme=dark] .user-invite-fields select,html[data-theme=dark] .users-table select,html[data-theme=dark] .invite-link-row input{color:#e9f2ef;background:#0d1714;border-color:#40524b}html[data-theme=dark] .users-table th{color:#9aaba5;background:#192823}html[data-theme=dark] .users-table td{color:#dbe7e3;border-color:#2d3d37}.weekly-heading{flex-wrap:wrap;align-items:baseline;gap:12px;margin-bottom:18px;display:flex}.weekly-heading h2{letter-spacing:-.02em;margin:0;font-size:19px;font-weight:700}.weekly-heading>span{color:#76767b;font-size:12px}.weekly-grid{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);align-items:start;gap:22px;display:grid}.weekly-main{min-width:0}.weekly-tiles{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:18px;display:grid}.weekly-tile{background:#f8f8f9;border:1px solid #e3e3e5;border-radius:10px;padding:12px 13px}.weekly-tile>strong{letter-spacing:-.03em;font-variant-numeric:tabular-nums;font-size:25px;font-weight:700;line-height:1.1;display:block}.weekly-tile-label{color:#76767b;margin-top:4px;font-size:11.5px;line-height:1.35;display:block}.weekly-change{font-variant-numeric:tabular-nums;margin-top:7px;font-size:11px;font-weight:600;display:inline-block}.weekly-change.up{color:#2f7d5b}.weekly-change.down{color:#c93028}.weekly-change.flat,.weekly-change.none{color:#8a8a90;font-weight:500}.weekly-chart{border:1px solid #e3e3e5;border-radius:10px;margin:0;padding:16px 16px 12px}.weekly-chart figcaption{gap:2px;margin-bottom:14px;display:grid}.weekly-chart figcaption strong{font-size:13px;font-weight:600}.weekly-chart figcaption span{color:#76767b;font-size:11.5px}.weekly-bars{grid-template-columns:repeat(7,minmax(0,1fr));align-items:end;gap:8px;height:128px;display:grid}.weekly-bar{grid-template-rows:auto minmax(0,1fr);justify-items:center;gap:6px;height:100%;display:grid}.weekly-bar-value{font-variant-numeric:tabular-nums;color:#55555c;font-size:11px;font-weight:600}.weekly-bar-fill{background:#c93028;border-radius:4px 4px 0 0;align-self:end;width:100%;min-height:2px}.weekly-axis{border-top:1px solid #e3e3e5;grid-template-columns:repeat(7,minmax(0,1fr));gap:8px;margin-top:8px;padding-top:7px;display:grid}.weekly-axis span{text-align:center;color:#8a8a90;font-size:10.5px;line-height:1.4}.weekly-axis span b{color:#55555c;font-weight:600;display:block}.weekly-aside{gap:14px;min-width:0;display:grid}.weekly-card{border:1px solid #e3e3e5;border-radius:10px;padding:15px 16px}.weekly-card h3{letter-spacing:.06em;text-transform:uppercase;color:#8a8a90;margin:0 0 12px;font-size:11px;font-weight:600}.weekly-split{background:#eeeef0;border-radius:999px;height:10px;display:flex;overflow:hidden}.weekly-split i{height:100%;display:block}.weekly-split i.auto{background:#2f7d5b}.weekly-split i.approval{background:#a8720f}.weekly-legend{color:#55555c;flex-wrap:wrap;gap:14px;margin:10px 0 0;padding:0;font-size:12px;list-style:none;display:flex}.weekly-legend b{font-variant-numeric:tabular-nums}.weekly-legend .swatch{vertical-align:baseline;border-radius:2px;width:9px;height:9px;margin-right:6px;display:inline-block}.weekly-legend .swatch.auto{background:#2f7d5b}.weekly-legend .swatch.approval{background:#a8720f}.weekly-channels{gap:9px;margin:0;padding:0;list-style:none;display:grid}.weekly-channels li{grid-template-columns:62px minmax(0,1fr) 38px;align-items:center;gap:10px;font-size:12.5px;display:grid}.weekly-track{background:#eeeef0;border-radius:999px;height:9px;overflow:hidden}.weekly-track i{background:#55555c;border-radius:999px;height:100%;display:block}.weekly-channels b{text-align:right;font-variant-numeric:tabular-nums;font-size:12px;font-weight:600}.weekly-state{color:#76767b;font-size:13px}.weekly-state.error{color:#c93028}@media (width<=980px){.weekly-grid{grid-template-columns:minmax(0,1fr)}}@media (width<=560px){.weekly-tiles{grid-template-columns:repeat(2,minmax(0,1fr))}.weekly-bars,.weekly-axis{grid-template-columns:repeat(7,44px);overflow-x:auto}}html[data-theme=dark] .weekly-heading>span,html[data-theme=dark] .weekly-tile-label,html[data-theme=dark] .weekly-chart figcaption span,html[data-theme=dark] .weekly-axis span,html[data-theme=dark] .weekly-card h3{color:#96969b}html[data-theme=dark] .weekly-tile{background:#1f1f23;border-color:#2b2b2e}html[data-theme=dark] .weekly-chart,html[data-theme=dark] .weekly-card{border-color:#2b2b2e}html[data-theme=dark] .weekly-axis{border-top-color:#2b2b2e}html[data-theme=dark] .weekly-bar-value,html[data-theme=dark] .weekly-axis span b,html[data-theme=dark] .weekly-legend,html[data-theme=dark] .weekly-channels{color:#c9c9ce}html[data-theme=dark] .weekly-split,html[data-theme=dark] .weekly-track{background:#2b2b2e}html[data-theme=dark] .weekly-track i{background:#96969b}.status-band{background:#fff;border:1px solid #dddddf;border-radius:16px;margin-bottom:18px;padding:25px}.status-heading{flex-wrap:wrap;align-items:baseline;gap:12px;display:flex}.status-heading h2{letter-spacing:-.02em;margin:0;font-size:19px;font-weight:700}.status-heading>span{color:#76767b;font-size:12px}.status-verdict{letter-spacing:-.025em;margin:8px 0 18px;font-size:25px;font-weight:700}.status-verdict.paused{color:#c93028}.status-lights{grid-template-columns:repeat(auto-fit,minmax(196px,1fr));gap:10px;display:grid}.status-light{color:inherit;border:1px solid #e3e3e5;border-radius:10px;grid-template-columns:9px minmax(0,1fr);align-items:center;gap:11px;padding:12px 14px;text-decoration:none;display:grid}a.status-light:hover{background:#fafafb;border-color:#c0c0c6}.status-light.warn{background:#fdf8ee;border-color:#e2c489}.status-light.bad{background:#fdf2f1;border-color:#e8b3ae}a.status-light.warn:hover{border-color:#d0a95e}a.status-light.bad:hover{border-color:#d4867f}.status-led{border-radius:50%;width:9px;height:9px}.status-led.ok{background:#2f7d5b}.status-led.warn{background:#a8720f}.status-led.bad{background:#c93028}.status-copy{gap:2px;min-width:0;display:grid}.status-label{color:#76767b;font-size:11.5px}.status-value{letter-spacing:-.01em;font-variant-numeric:tabular-nums;font-size:15px;font-weight:600}.impact-state{color:#76767b;font-size:13px}.impact-state.error{color:#c93028}.impact-tiles{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.impact-tile{background:#f8f8f9;border:1px solid #e3e3e5;border-radius:10px;padding:14px 15px}.impact-tile>strong{letter-spacing:-.03em;font-variant-numeric:tabular-nums;font-size:30px;font-weight:700;line-height:1.1;display:block}.impact-empty{letter-spacing:-.01em;color:#8a8a90;font-size:17px;font-weight:600}.impact-tile-label{margin-top:5px;font-size:12.5px;font-weight:600;line-height:1.35;display:block}.impact-tile-foot{color:#76767b;margin-top:3px;font-size:11.5px;line-height:1.35;display:block}.impact-note{color:#76767b;margin:14px 0 0;font-size:12px;line-height:1.5}.impact-note strong{font-variant-numeric:tabular-nums}.impact-lifetime{border-top:1px solid #e3e3e5;flex-wrap:wrap;align-items:baseline;gap:22px;margin-top:16px;padding-top:14px;display:flex}.impact-lifetime-figure{align-items:baseline;gap:7px;display:flex}.impact-lifetime-figure strong{letter-spacing:-.02em;font-variant-numeric:tabular-nums;font-size:21px;font-weight:700}.impact-lifetime-figure span{color:#55555c;font-size:13px}.impact-lifetime p{color:#8a8a90;flex:320px;margin:0;font-size:12px;line-height:1.5}@media (width<=560px){.impact-tiles{grid-template-columns:1fr}.impact-lifetime{gap:14px}}html[data-theme=dark] .impact-tile{background:#1f1f23;border-color:#2b2b2e}html[data-theme=dark] .impact-tile-foot,html[data-theme=dark] .impact-note,html[data-theme=dark] .impact-state{color:#96969b}html[data-theme=dark] .impact-empty{color:#83838b}html[data-theme=dark] .impact-lifetime{border-top-color:#2b2b2e}html[data-theme=dark] .impact-lifetime-figure span{color:#b6b6bd}html[data-theme=dark] .impact-lifetime p{color:#83838b}.timesaved{border-top:1px solid #e3e3e5;flex-wrap:wrap;align-items:baseline;gap:18px;margin-top:18px;padding-top:16px;display:flex}.timesaved-figure{align-items:baseline;gap:8px;display:flex}.timesaved-figure strong{letter-spacing:-.02em;font-variant-numeric:tabular-nums;font-size:19px;font-weight:700}.timesaved-figure span{color:#55555c;font-size:13px}.timesaved p{color:#8a8a90;flex:320px;margin:0;font-size:12px;line-height:1.5}@media (width<=560px){.status-band{padding:18px}.status-verdict{font-size:21px}}html[data-theme=dark] .status-band{background:#18181b;border-color:#2b2b2e}html[data-theme=dark] .status-heading>span,html[data-theme=dark] .status-label{color:#96969b}html[data-theme=dark] .status-light{border-color:#2b2b2e}html[data-theme=dark] a.status-light:hover{background:#1f1f23;border-color:#3d3d42}html[data-theme=dark] .status-light.warn{background:#221d12;border-color:#6b5420}html[data-theme=dark] .status-light.bad{background:#241514;border-color:#7a2f2a}html[data-theme=dark] .status-verdict.paused{color:#f16a62}html[data-theme=dark] .timesaved{border-top-color:#2b2b2e}html[data-theme=dark] .timesaved-figure span{color:#b6b6bd}html[data-theme=dark] .timesaved p{color:#83838b}.escalation-view-switch{background:#fff;border:1px solid #dedee1;border-radius:9px;display:flex;overflow:hidden}.escalation-view-switch button{color:#6b6b71;cursor:pointer;font:inherit;background:0 0;border:0;border-right:1px solid #ececee;padding:8px 12px;font-size:9px;font-weight:800}.escalation-view-switch button:last-child{border-right:0}.escalation-view-switch button.active{color:#fff;background:#bd3029}.escalation-wait{color:#7f2c27;font-variant-numeric:tabular-nums;white-space:nowrap;background:#f8e3e1;border-radius:999px;padding:2px 6px;font-size:8px;font-style:normal;font-weight:850}.escalation-context{align-content:start;gap:4px;display:grid}.escalation-why{border-bottom:1px solid #e1e1e3;gap:6px;padding-bottom:14px;display:grid}.escalation-why p{color:#3f3f43;margin:0;font-size:10px;line-height:1.55}.escalation-draft{border-bottom:1px solid #e1e1e3;justify-items:start;gap:8px;padding:14px 0;display:grid}.escalation-draft blockquote{color:#3f3f43;background:#f4f4f5;border-left:2px solid #bd3029;border-radius:0 8px 8px 0;margin:0;padding:10px 11px;font-size:10px;line-height:1.55}.escalation-draft button{color:#fff;cursor:pointer;font:inherit;background:#bd3029;border:0;border-radius:8px;padding:8px 11px;font-size:9px;font-weight:850}.escalation-draft small,.escalation-actions small{color:#8d8d92;font-size:8px;line-height:1.5}.escalation-draft.empty p{color:#8d8d92;margin:0;font-size:9px;line-height:1.5}.escalation-actions{justify-items:stretch;gap:5px;padding:14px 0;display:grid}.escalation-actions button{color:#2b2b2e;cursor:pointer;font:inherit;background:#fff;border:1px solid #dedee1;border-radius:9px;padding:10px 12px;font-size:10px;font-weight:850}.escalation-actions button:hover:not(:disabled){color:#a52a24;border-color:#bd3029}.escalation-actions button:disabled{color:#9a9aa0;cursor:default;background:#f4f4f5}.escalation-actions small{margin-bottom:7px}.escalation-confirm{background:#fdf6f5;border:1px solid #e2c4c1;border-radius:11px;gap:8px;margin:14px 0;padding:13px;display:grid}.escalation-confirm strong{color:#2b2b2e;font-size:11px}.escalation-confirm p{color:#5d5d63;margin:0;font-size:9px;line-height:1.55}.escalation-confirm .escalation-warning{color:#7f2c27;background:#f8e3e1;border-radius:7px;padding:8px 9px;font-weight:750}.escalation-confirm-actions{gap:7px;display:flex}.escalation-confirm-actions button{color:#2b2b2e;cursor:pointer;font:inherit;background:#fff;border:1px solid #dedee1;border-radius:8px;flex:1 1 0;padding:9px 10px;font-size:9px;font-weight:850}.escalation-confirm-actions button.primary{color:#fff;background:#bd3029;border-color:#bd3029}.escalation-confirm-actions button:disabled{opacity:.6;cursor:default}.escalation-notice{border-radius:8px;margin:12px 0 0;padding:9px 10px;font-size:9px;font-weight:750}.escalation-notice.success{color:#1f5c43;background:#e2f2ea}.escalation-notice.error{color:#7f2c27;background:#f8e3e1}@media (width<=880px){.escalations-workspace{grid-template-columns:1fr;height:auto;min-height:0}.page-content:has(>.escalations-page-heading)>.escalations-workspace{height:auto;min-height:0}.escalations-workspace .conversation-context{border-top:1px solid #e3e3e5;border-left:0;display:grid}.escalations-workspace .conversation-rail{border-bottom:1px solid #e3e3e5;border-right:0}.escalations-workspace .conversation-rail-list{display:flex;overflow-x:auto}.escalations-workspace .conversation-rail-list>button{border-bottom:0;border-right:1px solid #e7e7e9;min-width:250px}.escalations-workspace .conversation-thread{height:auto;min-height:0}.escalations-workspace .conversations-thread-body{height:auto;min-height:340px;max-height:60vh;overflow-y:auto}}html[data-theme=dark] :where(.escalation-view-switch,.escalation-actions button,.escalation-confirm-actions button){color:#e9e9eb;background:#202024;border-color:#38383d}html[data-theme=dark] .escalation-why p,html[data-theme=dark] .escalation-confirm strong{color:#e9e9eb}html[data-theme=dark] .escalation-draft blockquote{color:#e9e9eb;background:#202024}html[data-theme=dark] .escalation-confirm{background:#241b1a;border-color:#4a3330}html[data-theme=dark] .escalation-confirm p{color:#c4c4c9}html[data-theme=dark] .escalation-actions button:disabled{color:#7a7a80;background:#1b1b1e}html[data-theme=dark] .escalation-confirm-actions button.primary{background:#bd3029;border-color:#bd3029}.escalation-list-controls{flex-wrap:wrap;align-items:center;gap:9px;display:flex}.escalation-control{color:#8d8d92;letter-spacing:.06em;text-transform:uppercase;align-items:center;gap:6px;font-size:8px;font-weight:800;display:flex}.escalation-control select{color:#2b2b2e;font:inherit;letter-spacing:normal;text-transform:none;background:#fff;border:1px solid #dedee1;border-radius:9px;padding:8px 9px;font-size:10px;font-weight:750}.escalation-pagination{background:#fff;border-top:1px solid #e3e3e5;flex-wrap:wrap;justify-content:center;align-items:center;gap:3px;min-height:41px;padding:0 10px;display:flex}.escalation-pagination a{color:#6b6b71;font-variant-numeric:tabular-nums;border-radius:7px;justify-content:center;align-items:center;min-width:24px;height:24px;padding:0 6px;font-size:9px;font-weight:800;text-decoration:none;display:inline-flex}.escalation-pagination a:hover{color:#a52a24;background:#f8e3e1}.escalation-pagination a.active{color:#fff;background:#bd3029}.escalation-pagination a.disabled{color:#c4c4c9;pointer-events:none}.escalation-pagination span{color:#b4b4b9;padding:0 2px;font-size:9px}.visually-hidden{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.user-remove-cell{white-space:normal;width:1%}.user-remove-cell>button{white-space:nowrap;width:auto}.user-remove-cell>small{color:#8d8d92;font-size:8px;line-height:1.45}.user-remove-confirm{gap:6px;display:grid}.user-remove-confirm>div{gap:6px;display:flex}.user-clear-invite{color:#7f2c27;cursor:pointer;min-width:26px;font:inherit;background:#fff;border:1px solid #dedee1;border-radius:7px;padding:4px 7px;font-size:10px;font-weight:850;line-height:1}.user-clear-invite:hover:not(:disabled){background:#f8e3e1;border-color:#bd3029}html[data-theme=dark] :where(.escalation-control select,.user-clear-invite){color:#e9e9eb;background:#202024;border-color:#38383d}html[data-theme=dark] .escalation-pagination{background:#1b1b1e;border-color:#38383d}html[data-theme=dark] .escalation-pagination a{color:#c4c4c9}html[data-theme=dark] .escalation-pagination a.active{color:#fff;background:#bd3029}.escalation-draft-detail{color:#8d8d92;margin:0;font-size:9px;line-height:1.5}.escalation-suggest{color:#a52a24!important;background:#fff!important;border:1px solid #dedee1!important}.escalation-suggest:hover:not(:disabled){background:#f8e3e1!important;border-color:#bd3029!important}.escalation-suggest:disabled{cursor:default;color:#9a9aa0!important;background:#f4f4f5!important}.escalation-must-confirm{color:#7f2c27;background:#f8e3e1;border-radius:8px;gap:5px;padding:9px 10px;display:grid}.escalation-must-confirm strong{letter-spacing:.06em;text-transform:uppercase;font-size:8px;font-weight:850}.escalation-must-confirm ul{margin:0;padding-left:14px;font-size:9px;line-height:1.5}html[data-theme=dark] .escalation-suggest{color:#e9e9eb!important;background:#202024!important;border-color:#38383d!important}html[data-theme=dark] .escalation-must-confirm{color:#f2c9c5;background:#3a2523}.escalation-photos{gap:6px;display:grid}.escalation-photos>span{color:#8d8d92;letter-spacing:.05em;text-transform:uppercase;font-size:8px;font-weight:800}.escalation-photos>div{gap:5px;display:flex;overflow-x:auto}.escalation-photos img{object-fit:cover;background:#f4f4f5;border:1px solid #e1e1e3;border-radius:7px;flex:none;width:48px;height:48px}html[data-theme=dark] .escalation-photos img{background:#202024;border-color:#38383d}:root{color:#202022;font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;background:#f4f4f5;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}:root[data-theme=dark]{color:#ededee;background:#111113}*{box-sizing:border-box}html{background:#f4f4f5;min-width:320px;min-height:100%}html[data-theme=dark]{background:#111113}body{min-width:320px;min-height:100vh;margin:0}button,a,input,textarea,select{font:inherit}button:focus-visible,a:focus-visible{outline-offset:2px;outline:3px solid #ca30284d}::selection{color:#fff;background:#c93028}.update-banner{z-index:1000;color:#fff7e8;background:#7a4d00;justify-content:center;align-items:center;gap:12px;padding:10px 16px;font-size:14px;display:flex;position:fixed;top:0;left:0;right:0}.update-banner-button{color:#fff7e8;cursor:pointer;background:0 0;border:1px solid #fff7e8;border-radius:6px;padding:4px 12px;font-size:14px}.update-banner-button:hover{color:#7a4d00;background:#fff7e8}.install-banner{z-index:999;padding:10px 16px;padding-bottom:calc(10px + env(safe-area-inset-bottom));color:#ededee;background:#171719;justify-content:center;align-items:center;gap:12px;font-size:14px;display:flex;position:fixed;bottom:0;left:0;right:0}.install-banner-button{color:#fff;cursor:pointer;background:#ed1a19;border:0;border-radius:6px;flex:none;padding:5px 14px;font-size:14px;font-weight:600}.install-banner-dismiss{color:#9a9a9d;cursor:pointer;background:0 0;border:0;flex:none;padding:0 4px;font-size:18px;line-height:1}.install-banner-dismiss:hover{color:#ededee}